Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 15:13:17 +0000



Alert bug?

View Count: 691

[2016-12-20 21:01:30]
User376746 - Posts: 63
Hello,
I set an alert on my charts so when the alert triggers the study graph name becomes highlighted and a sound triggers as well.
But the problem is that sometimes when alert triggers:
1)the sound triggers
2)the study graph name is NOT highlighted.

How could I solve this bug? (I don't know how can I call it)

thank you.

User: lenato69
[2016-12-20 21:37:07]
Sierra Chart Engineering - Posts: 104368
This would indicate that the Alert Condition Formula was only momentarily true triggering the alert sound, but not highlighting of the Study Name continuously.

If you change the Alert Condition Formula to 1, do you see the Study Name on the chart highlighted?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-20 21:38:26

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account