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Date/Time: Fri, 03 May 2024 13:34:23 +0000



Stuck in Sim mode

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[2016-12-15 09:14:36]
Rich W. - Posts: 7
Hi SC,

I have IB and SC connected. Using SC data. I can place live trades through SC when connected to IB data, but it trips itself back to "sim mode" when trying to place a live order using SC data feed. Any advice?

Thanks.
[2016-12-15 09:54:26]
Sierra Chart Engineering - Posts: 104368
We see that Sierra Chart is not connected to your Interactive Brokers account.

You need to follow through the setup instructions here for that:
Interactive Brokers Trading Service: Setup Instructions

Also refer to:
Sierra Chart Exchange Data Feed: Integration with Trading Services

Make sure the symbols of the charts match the Interactive Brokers symbols as explained.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-15 09:54:46
[2016-12-15 12:15:24]
Rich W. - Posts: 7
Apologies for wasting your time with this, I think I may just be confusing myself for no reason. Just to be clear, as long as I see a [M] on my chart that means I am using the SC data feed? I don't need to have "SC-All Services" selected in the "data/trade service settings". Right now I have IB selected in the "data/trade services setting" and my chart is showing an [M] and I can place orders through SC and they go through to IB. If I switch it to "SC-All Services" my live trades get turned into [sim] trades and nothing goes through to IB.

Thanks for your reply.
[2016-12-15 18:05:43]
Sierra Chart Engineering - Posts: 104368
Yes this is a correct understanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-12-15 18:26:58]
Rich W. - Posts: 7
Thanks for developing a truly awesome tool!

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