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Date/Time: Thu, 28 Mar 2024 20:02:56 +0000



Missing data

View Count: 1232

[2013-08-04 17:40:33]
sierrartb - Posts: 11
Hello,

there are missing data from may 27 till june 14.
Delete and download data function does not work.

Can you help me?

Richard

http://www.sierrachart.com/image.php?l=1375637987930.png

[2013-08-05 17:56:31]
Sierra Chart Engineering - Posts: 104368
Since you are using Interactive Brokers, and a Continuous Futures Contract chart, this is going to be difficult to achieve when using Interactive Brokers data.

We recommend that you install another copy of Sierra Chart on your system following the instructions here:
http://www.sierrachart.com/index.php?l=doc/MultipleServices.html#StepByStep

Configure it to use the Sierra Chart Historical Data Service:
http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html

Open an Intraday chart for RJ#. This will give you long-term history. You can use the copy of Sierra Chart connected to Interactive Brokers for shorter-term charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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