Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 00:56:40 +0000



graphics bug ?

View Count: 1617

[2013-08-04 02:31:53]
SKY - Posts: 45

Hi

looks there is a problem w/ Sierra's graphics

pls see attached file

see the white lines that appear on the greem horizontal strips

Tnx.
imageSierraBug.png / V - Attached On 2013-08-04 02:31:48 UTC - Size: 48.56 KB - 617 views
[2013-08-04 04:02:44]
Sierra Chart Engineering - Posts: 104368
Looks like you have a Gann Grid drawing on the chart. Look for this through Tools >> Manage Chart Drawings Window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-04 05:53:10]
SKY - Posts: 45


no - it is NOT a Gann Grid

BTW - this is an imported drawing object that appears that way at the importer only

when i change the spacing between candles - at some point the grid disappears.

2nd thought - may be it is a gann grid which is generated out of a bug ... for sure it is NOT
out of intended settings (in my case i don't use GANN ... i'm using a new methodology that i
have developed - Value-Profile(c) - but this methodology has nothing to do w/ grids or any other
indicator/oscillator and so on ...

Pls check it out and advise what is the problem ... it really bothers during
[2013-08-04 05:55:38]
SKY - Posts: 45

it really bothers during trading time as it breaks the candles image especially the tails when price are there

so it is important to resolve this issue

i have 2 display devices and the problem stays as i frag the window over the 2 displays ... this is a Sierra issue

tnx!

[2013-08-04 06:39:27]
SKY - Posts: 45


pls take a look at the 2 attched files

the very same chart appears at both files - the only difference is
that candles spacing

hope it helps


imageSierrabug01.png / V - Attached On 2013-08-04 06:39:06 UTC - Size: 30.65 KB - 482 views
imageSierrabug02.png / V - Attached On 2013-08-04 06:39:13 UTC - Size: 23.29 KB - 529 views
[2013-08-05 01:46:09]
Sierra Chart Engineering - Posts: 104368
Please provide a Chartbook containing a chart which shows this problem, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-05 01:46:24

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account