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Date/Time: Wed, 01 May 2024 22:43:50 +0000



Charts hanging from Quote board

View Count: 857

[2016-12-06 17:52:51]
markuz - Posts: 90
I'm running v.1493 and since the update my charts are all "hanging" when I change instruments from the quote board even with a manual refresh. (ALT R) Below is what is displaying in the Message Box. Anybody else having this issue or your thoughts for remedy?
imageSierra_Message_log_-_quote_board_hanging_up.png / V - Attached On 2016-12-06 17:52:33 UTC - Size: 47.77 KB - 189 views
[2016-12-06 18:07:55]
Sierra Chart Engineering - Posts: 104368
What version of Sierra Chart are you running?

Sierra Chart is encountering exceptions which is not good and unusual.

In case you are running any custom studies refer to help topic 17:
Https://www.sierrachart.com/index.php?page=doc/helpdetails17.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-12-06 18:12:44]
markuz - Posts: 90
I'm running version 1493
[2016-12-06 18:16:36]
Sierra Chart Engineering - Posts: 104368
If you are running any custom studies, then refer to help topic 17:
Https://www.sierrachart.com/index.php?page=doc/helpdetails17.php

Also restart your computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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