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Direct MessagesDate/Time: Fri, 03 May 2024 07:50:07 +0000
Uneven dom causes distortions
View Count: 982
| [2016-12-06 09:34:56] |
| phaedonk - Posts: 350 |
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When I enter an fx order (which is not measured in lots, thus is represented in many digits) the trading chart DOM columns get larger to accommodate the extra digits. I have noticed some effects which never happened to me beofre, thus are either recently introduced bugs or some weird graphics card issue (?). 1) When the viewable chart area only shows the sell order (ie entry order), the sell dom column is larger and the buy column size is normal. If I increase the area to include the buy order (ie target), the buy column increases in size and causes a glitch in the monitor (screen moves for fraction of a second) 2) When one order is at the limits of the screen (barely showing) this behavior can continue for quite a while, making trading impossible. 3) The problem is most evident when I change timeframe. I think because the chart refreshes with normal sized columns and then adds the fx order and increases the column size. I have attached a picture that shows the different dom column sizes. Obviously, this is extremely annoying. I installed 1493, but it still happens. An easy solution, if this is not a bug, would be for both columns to remain in the enlarged size, no matter if one or both orders are showing/not showing. Hope I made the issue clear. I can try to shoot a video if that helps. |
 uneven dom.png / V - Attached On 2016-12-06 09:20:28 UTC - Size: 13.25 KB - 249 views |
| [2016-12-06 10:13:54] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-11 14:36:10] |
| phaedonk - Posts: 350 |
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Any insight into what's causing this? My screen is flickering like it has Parkinson's! (bad joke)
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| [2016-12-11 18:54:07] |
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Update to the latest release. This should be resolved. If it is not already resolved it will be resolved in the next release we will put out tomorrow evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-13 07:42:00] |
| phaedonk - Posts: 350 |
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Just installed 1495. DOM still uneven, sell order can barely be seen (see pic). Haven't noticed flickering yet though.
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| [2016-12-13 08:55:15] |
| phaedonk - Posts: 350 |
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There is still flickering, but only when I change timeframe. This happens because the orders take a fraction of a second to appear, thus increasing the DOM size and producing the stutter.
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| [2016-12-13 10:24:36] |
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When you have a chance, install 1496 and let us know what remaining issues you have. We do apologize for this but we are doing a lot of work on the Chart/Trade DOM columns at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-13 10:25:03
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| [2016-12-13 11:41:48] |
| phaedonk - Posts: 350 |
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Installed 1496, nothing has changed.
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| [2016-12-13 18:43:27] |
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In the latest release, the column widths are manually adjustable. We are going to prepare documentation for how to do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-13 18:46:40] |
| phaedonk - Posts: 350 |
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Not sure where to look. Can you please post the link to the documentation here when ready?
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| [2016-12-15 10:01:24] |
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Here is a video about this: Videos | Post: 105983 We will work on static documentation later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-15 18:25:35] |
| phaedonk - Posts: 350 |
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Works perfect
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