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Date/Time: Wed, 01 May 2024 22:14:12 +0000



ORDER IGNORED

View Count: 699

[2016-12-06 02:13:10]
User702072 - Posts: 4
Just placed a buy order and instead of a fill I got this message:

Trade Activity Log: File read result: 151 records inserted. 0 records filtered. | 2016-12-05 20:53:58
Trade Activity Log: File date-time limits: Sim records date-time limit is 2016-12-01 00:00:00. Non-sim records date-time limit is 2016-11-06 00:00:00. Non-sim fill record date-time limit is 2015-12-07 00:00:00. | 2016-12-05 20:53:58
CQG order update (Rejected). Text: Cannot route the order at this time. Internal Order ID: 5530. Service Order ID: 491509695. Symbol: F.US.MJNKZ16 | 2016-12-05 21:06:18 *
[2016-12-06 03:20:35]
Sierra Chart Engineering - Posts: 104368
Contact your broker about this message:
CQG order update (Rejected). Text: Cannot route the order at this time. Internal Order ID: 5530. Service Order ID: 491509695. Symbol: F.US.MJNKZ16

The Text message comes from CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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