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Date/Time: Wed, 01 May 2024 22:48:14 +0000



Keeps reverting to old version

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[2016-12-06 00:20:57]
User150371 - Posts: 70
Hello,
I downloaded the new version 1493 and it works fine. But when I close SC and re-open, it reverts back to the old version I was using--1469. This has happened a few times. I haven't had this issue in the past. Please advise. Thanks.
[2016-12-06 00:27:26]
Sierra Chart Engineering - Posts: 104368
If this is literally what is happening, then this is a system issue on your side and we would not know the cause of this.

Sierra Chart has no ability to revert itself back to an old version automatically. This requires a substantial user intervention by deliberately installing a prior version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-06 00:54:40
[2016-12-06 06:52:00]
Sierra Chart Engineering - Posts: 104368
The only scenario where this could happen is if you are using the File >> New Instance feature and you update one of the new instances and not the main instance and restart the sub/new instance. In this case, it will revert back to the version of the main instance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-06 06:52:32

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