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Date/Time: Sun, 28 Apr 2024 23:37:52 +0000



spreadsheet for trading - number & cell format hangs

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[2016-12-05 08:11:47]
User553714 - Posts: 184
Hi,

I am using SC V1490 and I think it's since the last upgrade it seems to either take a long time or totally hang when I left click a cell and try to either change the number/cell format (change font box opens ok)? I press escape and the hang stops. Can you please check.
[2016-12-05 08:45:39]
Sierra Chart Engineering - Posts: 104368
We would have to get your Spreadsheet. Most likely it contains a large amount of data.

Attach it following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

And let us know specifically the steps to reproduce.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2016-12-05 08:46:19
[2016-12-05 09:20:08]
User553714 - Posts: 184
Yes, there is a fair bit going on in my spreadsheets but I don't believe it's related to the size as I replicated the behaviour in the default spreadsheet (SS) for trading I just loaded into a single chart chartbook. It should be easy for SC to replicate the behaviour, just left click and choose Number format / cell format on the default SS system for trading. I can attach a video if that help?
[2016-12-05 09:30:28]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce this and we seriously doubt the problem is within Sierra Chart.

We recommend you first restart your computer.

And then you can attach a video after.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-05 09:31:25
[2016-12-05 09:31:13]
Sierra Chart Engineering - Posts: 104368
The prior post has been updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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