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Date/Time: Wed, 01 May 2024 15:47:41 +0000



Rejected Order

View Count: 659

[2016-12-05 05:22:07]
Ziklag - Posts: 73
what caused this

CTS order update (Rejected). Info: SIM:Market state is Undefined. Internal Order ID: 1085.
Service Order ID: 182DFA8A-FD2E-4017-A49D-F1D73E281010. Symbol: E7.20161200.CME_Fo | 2016-12-05 02:00:00 *
[2016-12-05 07:07:14]
Sierra Chart Engineering - Posts: 104368
This is the relevant text: SIM:Market state is Undefined.

We are asking CTS about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-12-05 19:18:33]
Sierra Chart Engineering - Posts: 104368
Contact us here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

In Global Settings >> Data/Trade Service Settings.

Tell us the Firm and Username.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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