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Date/Time: Mon, 29 Apr 2024 00:16:53 +0000



How to activate my account after credit balance added

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[2016-12-02 14:08:11]
User768651 - Posts: 2
I have problem to get my account re-activated. I just credit my account balance by USD500 and still cannot see the real time order flow.
Can you pls help me out ??
[2016-12-02 15:07:04]
Sierra Chart - Max - Posts: 5597
We see that after starting this thread, you have activated the Sierra Chart Real-Time and Historical Exchange Data Feed and the relevant exchanges.

If you are still having trouble, then we would need the following:

-What is the symbol of the chart that you are not getting real-time data for?

-Provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#MessageLog
Sierra Chart Support
Date Time Of Last Edit: 2016-12-02 15:23:27

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