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Date/Time: Thu, 02 May 2024 09:06:40 +0000



Sierra Chart Issues. Cannot load futures data

View Count: 587

[2016-11-18 03:37:23]
Executor - Posts: 40
1. I signed up for CME full data feed. I am unable to view Futures data on my chart. Says Symbol is unknown unable to download. I type in /clf17
[2016-11-18 03:51:56]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers so you must use the Interactive Brokers symbol for CL.

Refer to the instructions here:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-11-18 03:59:07]
Executor - Posts: 40
Does that mean the chart data will be comming from IB rather than sierra charts?
[2016-11-18 04:21:29]
Sierra Chart Engineering - Posts: 104368
The data will still come from the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-11-18 04:48:10]
Executor - Posts: 40
I can't seem to find what the symbol for cl jan 2017 is
same for es, gc, zb, eur
[2016-11-18 04:49:02]
Sierra Chart Engineering - Posts: 104368
All of these are listed in File >> Find Symbol >> Futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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