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Direct MessagesDate/Time: Sat, 21 Sep 2024 00:53:18 +0000
Chart replay
View Count: 923
| [2016-11-16 22:18:40] |
| User41512 - Posts: 58 |
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Hi. Sierra charts is no longer allowing me to use the the chart replay function. I have attached a copy of the message log: Thks Reading Internal Order ID file. | 2016-11-16 22:06:37 Reading Trade Orders file. | 2016-11-16 22:06:37 Reading Trade Positions file. | 2016-11-16 22:06:37 Software version: 1481 | 2016-11-16 22:06:37 Uses New Spreadsheets | 2016-11-16 22:06:37 Usage end date: 2016-12-17 | 2016-11-16 22:06:37 Enabled for: Advanced Features. | 2016-11-16 22:06:37 Enabled for: Advanced Features 2. | 2016-11-16 22:06:37 Enabled for: Sierra Chart Historical Data Service. | 2016-11-16 22:06:37 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-16 22:06:37 Current selected Data/Trading service: IQFeed | 2016-11-16 22:06:37 Chart Update Interval: 500 | 2016-11-16 22:06:37 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2016-11-16 22:06:37 2016-11-16 22:06:40 Local computer time | 2016-11-16 22:06:37 2016-11-16 22:06:40 Local computer time in UTC | 2016-11-16 22:06:37 2016-11-16 22:06:40 Local computer time in SC Time Zone | 2016-11-16 22:06:37 2016-11-16 22:06:35 Server time in UTC | 2016-11-16 22:06:37 Local computer UTC time and Server UTC time difference: 5 seconds. | 2016-11-16 22:06:37 Program path: C:\SierraChart\ | 2016-11-16 22:06:37 Data Files path: C:\SierraChart\Data\ | 2016-11-16 22:06:37 OS Version Number: 6.1 | 2016-11-16 22:06:37 Locale Setting: C | 2016-11-16 22:06:37 Checking for new symbol settings for dtn | 2016-11-16 22:06:37 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-16 22:06:37 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-16 22:06:37 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-16 22:06:37 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-16 22:06:37 Symbol settings are up-to-date for dtn | 2016-11-16 22:06:37 IQFeed | Connecting. | 2016-11-16 22:06:45 IQFeed | Connecting to Admin port 9300 | 2016-11-16 22:06:45 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-16 22:06:45 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-16 22:06:45 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-16 22:06:45 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-16 22:06:45 Socket (4) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-16 22:06:46 Socket (4) | Shutdown and closed. | 2016-11-16 22:06:46 IQFeed | Disconnected from Admin port. | 2016-11-16 22:06:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-16 22:06:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-16 22:06:46 Starting DTN IQ Feed interface software. | 2016-11-16 22:06:46 IQFeed | Disconnected. | 2016-11-16 22:06:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-16 22:06:46 IQFeed | Connecting. | 2016-11-16 22:06:49 IQFeed | Connecting to Admin port 9300 | 2016-11-16 22:06:49 Socket (5) | Connected. | 2016-11-16 22:06:49 IQFeed | Connected to Admin port. | 2016-11-16 22:06:49 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2016-11-16 22:06:49 AdminMessage: S,STATS,66.112.148.224,60004,500,0,1,0,0,0,Nov 16 10:06PM,Nov 16 05:06PM,Connected,5.2.3.0,patrickf,0.06,0.06,0,0.03,0.0,0, | 2016-11-16 22:06:50 IQFeed | Connecting to Level 1 port 5009 | 2016-11-16 22:06:50 Socket (6) | Connected. | 2016-11-16 22:06:50 IQFeed | Connected to Level 1 port. | 2016-11-16 22:06:50 IQFeed | Connecting to Lookup port 9100 | 2016-11-16 22:06:50 IQFeed | Connecting to Level 2 port (9200)... | 2016-11-16 22:06:50 Socket (7) | Connected. | 2016-11-16 22:06:50 IQFeed | Connected to Historical Data port. | 2016-11-16 22:06:50 IQFeed | Connected to data server. | 2016-11-16 22:06:50 Socket (8) | Connected. | 2016-11-16 22:06:50 IQFeed | Connected to Level 2 port. | 2016-11-16 22:06:50 IQFeed Level 2 error: Account not authorized for Level II | 2016-11-16 22:06:50 IQFeed | Level 2 protocol is 5.0. | 2016-11-16 22:06:50 IQFeed | Level 1 system message: KEY | 2016-11-16 22:06:50 IQFeed | Level 1 system message: SERVER CONNECTED | 2016-11-16 22:06:50 IQFeed | Level 1 system message: IP | 2016-11-16 22:06:50 IQFeed | Level 1 system message: CUST | 2016-11-16 22:06:50 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# #10 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 80 Min #3 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 90 Min #4 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 840 Min #5 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 4 Min #6 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# #7 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 4 Min #8 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 4 Min #9 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 240 Min #12 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# Monthly #14 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 300 Min #2 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 300 Min #11 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 840 Min #13 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 4 Min #15 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 60 Min #1 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 20 Min #19 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:06:58 XG# 30 Min #16 | Reloading chart. | 2016-11-16 22:06:58 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2016-11-16 22:07:00 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2016-11-16 22:07:00 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:07:00 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2016-11-16 22:07:00 Market data subscription status is not known while delaying historical data download for symbol: XG# | 2016-11-16 22:07:00 Delaying start of download for XG# | 2016-11-16 22:07:00 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:07:00 Delaying start of download for XG# | 2016-11-16 22:07:00 HD Request # 2 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2016-11-16 22:07:05 HD Request # 2 | Download start date-time: 2016-11-16 21:03:24.000 | 2016-11-16 22:07:05 HD Request # 2 | Requesting Tick data beginning at 2016-11-16 16:03:24 US Eastern Time. Request: HTT,XG#,20161116 160324,,,,,1,1,5000 | 2016-11-16 22:07:05 HD Request # 2 | Receiving historical Intraday Tick data for XG# | 2016-11-16 22:07:05 HD Request # 2 | Receiving Intraday data for XG# starting at 2016-11-16 21:03:24 | 2016-11-16 22:07:05 HD Request # 2 | Received 1 record from 2016-11-16 21:03:24 to 2016-11-16 21:03:24 (0.0 seconds) and wrote 0 records for XG# | 2016-11-16 22:07:05 HD Request # 2 | Intraday download COMPLETE for XG#. Completion time: 0s. Unique request ID: 1 | 2016-11-16 22:07:05 Removed historical data download ID 1 | 2016-11-16 22:07:05 Real-time Intraday chart data file updates started for XG# | 2016-11-16 22:07:05 Intraday chart data file opened for XG# | 2016-11-16 22:07:05 HD Request # 3 | Downloading Historical Daily chart data for XG#. Starting date: 2016-11-15. Service: dtn | 2016-11-16 22:07:05 HD Request # 3 | Requesting 3 days of historical daily data. RequestID: 2 | 2016-11-16 22:07:05 HD Request # 3 | Receiving Daily data for XG# | 2016-11-16 22:07:05 HD Request # 3 | Receiving historical Daily data for XG# starting at 2016-11-15 | 2016-11-16 22:07:05 HD Request # 3 | Writing historical Daily data to the file XG#.dly | 2016-11-16 22:07:05 HD Request # 3 | Received 3 records from 2016-11-15 00:00:00 to 2016-11-16 00:00:00 (2.0 days) and wrote 2 records for XG# | 2016-11-16 22:07:05 HD Request # 3 | Daily download COMPLETE for XG#. Completion time: 0s. Unique request ID: 2 | 2016-11-16 22:07:05 Removed historical data download ID 2 | 2016-11-16 22:07:05 IQFeed | Using primary service for historical data for XG# | 2016-11-16 22:07:05 XG# Monthly #14 | Reloading chart. | 2016-11-16 22:07:05 |
| [2016-11-16 22:56:24] |
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Whatever the problem is, should be resolved by following through the instructions here: Replaying Charts: Basic Chart Replay Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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