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Direct MessagesDate/Time: Thu, 02 May 2024 09:05:41 +0000
problems with downloading intraday data on CQG stream
View Count: 775
| [2016-11-15 08:16:18] |
| remynz - Posts: 17 |
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Cant seem to get any Historical intra day data, only Historical Daily data. HXS 10yr Aus HTS 3 yr Aus HSI Hang Seng CN China FTSE NBB NZ 90 Day FUT I just sent a log through for analysis the platform. Thanks |
| [2016-11-15 10:27:22] |
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Contact your broker for the necessary authorizations on the CQG system. These are some of the relevant messages: HD Request # 16 | Error downloading historical Intraday data for F.US.ZNAZ16. Time and sales data for instrument F.US.ZNA (corresponding to ID = 24) is not allowed.Result=103. Num Quotes=0 | 2016-11-09 20:26:05 HD Request # 416 | Error downloading historical Intraday data for F.US.HTSH17. Time and sales data for instrument F.US.HTS (corresponding to ID = 31) is not allowed.Result=103. Num Quotes=0 | 2016-11-15 01:40:58 CQG FIX Trading | Market data subscription for F.US.HSIX16 was unsuccessful. Text: Real-time data for instrument F.US.HSI (corresponding to ID = 36) are not allowed. | 2016-11-15 01:55:28
Symbol Error - F.US.HSIX16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.HSI (corresponding to ID = 36) are not allowed. | 2016-11-15 01:55:28 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-15 10:30:10
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| [2016-11-17 06:33:45] |
| remynz - Posts: 17 |
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Hi there, i have live data on cqg and live data on sierra charts as can been seen by the screen print in the link below. The only thing i cant do is download historical intraday data (but daily is fine). So all i have is the data that accumulates on the chart as i leave my PC on 24 hours a day. My FCM tell me that i am subscribed to all data, do you know what could be happening here? http://iforce.co.nz/i/se2vrxhk.rcx.jpg |
| [2016-11-17 07:43:30] |
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In regards to not receiving historical Intraday data, this is the reason: HD Request # 16 | Error downloading historical Intraday data for F.US.ZNAZ16. Time and sales data for instrument F.US.ZNA (corresponding to ID = 24) is not allowed.Result=103. Num Quotes=0 | 2016-11-09 20:26:05 You need to ask your broker to authorize your account for historical data. When that is done, reconnect to the data feed and re-download the data in the chart with Edit >>Delete All Data and Download. If you still do not receive historical data, then they did not authorize your account for historical data. In this case, contact them again and tell them to contact CQG for assistance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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