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Date/Time: Sun, 05 May 2024 10:06:56 +0000



connection problem OEC

View Count: 802

[2016-11-12 21:32:24]
User700883 - Posts: 2
Hello, I am trying to connect my Sierra with Gain clearing account but not able. When I use IQfeed is it OK. I had the same problem today and on friday as well.

Here is the log and picture of the setting:

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-11-12 16:14:47
GAIN Capital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-11-12 16:14:47
GAIN Capital FIX Trading socket (89) | Error received in OnConnect while connecting. Windows error code 10060: Pokus o připojení selhal, protože připojená strana v časovém intervalu řádně neodpověděla, nebo vytvořené připojení selhalo, protože neodpověděl připojený hostitel. | 2016-11-12 16:15:07
GAIN Capital FIX Trading socket (89) | Shutdown and closed. | 2016-11-12 16:15:07
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-11-12 16:15:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-12 16:15:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-12 16:15:07
GAIN Capital/OEC | Disconnected from the trading server. | 2016-11-12 16:15:07
GAIN Capital/OEC | Disconnected. | 2016-11-12 16:15:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-12 16:15:07



Can you help? Thank you!
imagepicture (1).jpg / V - Attached On 2016-11-12 21:30:53 UTC - Size: 134.28 KB - 210 views
[2016-11-12 21:43:56]
Sierra Chart Engineering - Posts: 104368
Refer to:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ServerAvailability
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-11-13 23:15:55]
User700883 - Posts: 2
Hello, I have problem with the connection.

log:

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-11-13 17:07:26
GAIN Capital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-11-13 17:07:26
GAIN Capital FIX Trading socket (123) | Connected. | 2016-11-13 17:07:26
GAIN Capital FIX Trading socket (123) | Starting TLS 1.2 connection. | 2016-11-13 17:07:26
GAIN Capital FIX Trading socket (123) | SSL connection established. | 2016-11-13 17:07:28
GAIN Capital FIX Trading: Sending the Logon message. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | Closed. No error. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | SSL has been shut down. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | SSL object has been freed. SSL state is now disconnected. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | Shutdown and closed. | 2016-11-13 17:07:28
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-11-13 17:07:28
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-13 17:07:28
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-13 17:07:28
GAIN Capital/OEC | Disconnected from the trading server. | 2016-11-13 17:07:28
GAIN Capital/OEC | Disconnected. | 2016-11-13 17:07:29


Can you help? Thank you!
[2016-11-13 23:53:22]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


GAIN Capital FIX Trading: Sending the Logon message. | 2016-11-13 17:07:28
GAIN Capital FIX Trading socket (123) | Closed. No error. | 2016-11-13 17:07:28

Refer to the instructions here for this:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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