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Direct MessagesDate/Time: Tue, 07 May 2024 09:23:55 +0000
unable to connect to sierra chats.
View Count: 517
| [2016-11-08 14:26:05] |
| User370301 - Posts: 1 |
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my charts were working fine and as of the 1st of November I am not able to connect. this has happened a few times before at the beginning of the month, but a day or two later they I had no problems. this month I am still not able to connect. Jeff Lasak |
| [2016-11-08 15:31:08] |
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Your Sierra Chart account is expired. You will not be able to connect for this reason. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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