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Date/Time: Tue, 07 May 2024 20:24:02 +0000



CQG FIX trading connection

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[2016-11-07 02:21:23]
toews&kane - Posts: 209
My computer died, and backup wasn't working, I am setting up everything all over again.
CQG fix trading I cannot get it to connect with my previous settings.

Can I get some help for this?
[2016-11-07 02:32:50]
toews&kane - Posts: 209
Reading Internal Order ID file. | 2016-11-07 00:27:22
Reading Trade Orders file. | 2016-11-07 00:27:22
Reading Trade Positions file. | 2016-11-07 00:27:22
Software version: 1457 | 2016-11-07 00:27:22
Uses New Spreadsheets | 2016-11-07 00:27:22
Usage end date: 2016-12-05 | 2016-11-07 00:27:22
Enabled for: Advanced Features. | 2016-11-07 00:27:22
Enabled for: Advanced Features 2. | 2016-11-07 00:27:22
Enabled for: Sierra Chart Historical Data Service. | 2016-11-07 00:27:22
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-07 00:27:22
Current selected Data/Trading service: SC Forex Data (FXCM) | 2016-11-07 00:27:22
Chart Update Interval: 900 | 2016-11-07 00:27:22
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-11-07 00:27:22
2016-11-06 21:27:30 Local computer time | 2016-11-07 00:27:22
2016-11-07 05:27:30 Local computer time in UTC | 2016-11-07 00:27:22
2016-11-07 00:27:30 Local computer time in SC Time Zone | 2016-11-07 00:27:22
2016-11-07 02:27:26 Server time in UTC | 2016-11-07 00:27:22
Local computer UTC time and Server UTC time difference: 10799 seconds. | 2016-11-07 00:27:22
Notice: Your computer's clock is off by 10799 seconds. For help with this, press the 'Send for Analysis' button. | 2016-11-07 00:27:22
Program path: E:\SierraChart\ | 2016-11-07 00:27:22
Data Files path: E:\SierraChart\Data\ | 2016-11-07 00:27:22
OS Version Number: 6.2 | 2016-11-07 00:27:22
Locale Setting: C | 2016-11-07 00:27:22

Checking for new symbol settings for fxcm | 2016-11-07 00:27:22
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-07 00:27:22
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-07 00:27:22
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-07 00:27:22
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-07 00:27:31
Symbol settings are up-to-date for fxcm | 2016-11-07 00:27:31

SC Forex Data (FXCM) | Connected to data server. | 2016-11-07 00:27:35
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-07 00:27:36
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-07 00:27:36
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-07 00:27:36
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-07 00:27:36
File >> Disconnect selected. | 2016-11-07 00:28:05
SC Forex Data (FXCM) | Disconnected. | 2016-11-07 00:28:05
SC Forex Data (FXCM) | Disconnected. | 2016-11-07 00:31:52
SC Forex Data (FXCM) | Disconnected. | 2016-11-07 00:31:52
Checking for new symbol settings for cqg | 2016-11-07 00:31:52
Current selected Data/Trading service: CQG FIX Trading | 2016-11-07 00:31:52
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-07 00:31:52
HTTPS connection to www.sierrachart.com:443 (6) | Connected. | 2016-11-07 00:31:53
HTTPS connection to www.sierrachart.com:443 (6) | Starting TLS 1.2 connection. | 2016-11-07 00:31:53
HTTPS connection to www.sierrachart.com:443 (6) | SSL connection established. | 2016-11-07 00:31:53
Requesting symbol settings for cqg. Overwrite = on. | 2016-11-07 00:31:53
Symbol settings received. | 2016-11-07 00:31:54
Processed received symbol settings | 2016-11-07 00:31:54
HTTPS connection to www.sierrachart.com:443 (6) | SSL connection closed by remote side. | 2016-11-07 00:31:59
HTTPS connection to www.sierrachart.com:443 (6) | Connection gracefully closed by remote side. | 2016-11-07 00:31:59
HTTPS connection to www.sierrachart.com:443 (6) | SSL object has been freed. SSL state is now disconnected. | 2016-11-07 00:31:59
HTTPS connection to www.sierrachart.com:443 (6) | Shutdown and closed. | 2016-11-07 00:31:59
[2016-11-07 04:22:44]
Sierra Chart Engineering - Posts: 104368
Follow through the step-by-step instructions here:
CQG Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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