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Date/Time: Tue, 07 May 2024 03:40:35 +0000



yesterday sent log-denied permission. Now trying to get permission with R Trader

View Count: 567

[2016-11-04 13:50:11]
User976540 - Posts: 2
R Trader is not recognizing me on the login page. I am about to give up.

How can we get this fixed?
[2016-11-04 16:51:16]
Sierra Chart Engineering - Posts: 104368
This is the responsibility of your broker to resolve this. Contact your broker to help you with this.

The information that we have when there is a permission denied error from the Rithmic system received in Sierra Chart, is here:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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