Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 18:10:46 +0000



I am not getting Real time data

View Count: 552

[2016-11-01 20:07:33]
Executor - Posts: 40
I have paid for the software, I have also paid for 1 realtime connection. I have also paid for US Equities data.

What is going on I am not getting realtime data.

Regards,

Azhar Abid
[2016-11-01 21:33:13]
Sierra Chart Engineering - Posts: 104368
We know what the problem is. This is an issue on the Barchart server side. We have advised them of the problem. We expect it will be cleared up today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-01 21:38:24

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account