Support Board
Date/Time: Fri, 09 May 2025 21:50:08 +0000
Windows and Chartbooks not working in SC1478
View Count: 878
| [2016-10-30 12:08:09] |
| TechTrader - Posts: 116 |
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Updated from 1473 to 1478. Windows and Chartbooks tab ordering does not function. Reverted back to 1473 |
| [2016-10-30 19:07:57] |
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We do not know what is meant by "does not function". This does not make sense because there have been no changes to that window and we see no problem with this. Or have any other reports We recommend restarting your computer and updating Sierra Chart again. We would not expect any problem with Window >> Windows and Chartbooks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-30 19:08:46
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| [2016-11-01 00:34:04] |
| TechTrader - Posts: 116 |
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Followed Post #2 "does not function' means exactly that. The tab ordering function /move up/move down does not work in SC1478. |
| [2016-11-01 00:51:00] |
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Please understand, "does not function" is next to meaningless to us. We tested the Move Up and Move Down command buttons and they function properly in the Windows and Chartbooks window and move the selected chart up and down.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-01 00:51:48
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| [2016-11-01 01:11:37] |
| TechTrader - Posts: 116 |
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Running Windows 7 Home Premium At this stage I assume some issue on my end preventing 1478 tab ordering not working. 1473 however works normally. |
| [2016-11-01 04:35:49] |
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So when you use the Move Up and the Move Down buttons, the selected chart does not make a corresponding move in the list of windows?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-01 06:03:21] |
| TechTrader - Posts: 116 |
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Yes, it does - but retiling the chart windows using WTGV/WTGH/WTV/WTH buttons does not change the chart window positions to reflect the changed positions as shown in the list of windows.
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| [2016-11-01 06:33:50] |
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OK we think we understand the problem now. We are going to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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