Support Board
Date/Time: Fri, 09 May 2025 15:39:36 +0000
Problem with 2PriceChanges chart
View Count: 776
| [2016-10-26 14:13:40] |
| User95130 - Posts: 9 |
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Hello, I have problem with 2PriceChanges char. Before my chart looks like in picture "...package5.png" (without spikes). And now after the change the package from 5->3 (it was 2016-10-24) looks like in picture "...package3.png". Yesterday, I downloaded data per right click mouse and "Delete and download data" in the time 2016-10-18 9:00 and now I have chart with spikes and completely different chart, why?? Thank you |
 10-20-2016 5-15-15 PM__DOTAZ_SIERRA_package5.png / V - Attached On 2016-10-26 14:11:37 UTC - Size: 30.63 KB - 237 views 10-20-2016 5-15-15 PM__DOTAZ_SIERRA_package3.png / V - Attached On 2016-10-26 14:11:43 UTC - Size: 44.13 KB - 284 views Attachment Deleted. |
| [2016-10-26 18:41:53] |
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As explained at step 1 here, Service Package 5 is necessary for historical tick by tick data: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Also refer to: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent: Price Changes Bars Not Accurate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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