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Date/Time: Mon, 06 May 2024 00:43:49 +0000



Unable to plot 20 days of 30 min IntradayChart

View Count: 618

[2016-10-25 19:51:42]
User252419 - Posts: 235
Hello,
I can not plot a 30min chart or any intraday chart with more than 1 day of data. I can not see any previous day in intraday cahrts unless it is a historical data chart.
These are my configurations:
*Chart Settings:
-20 days to load.
-Load All Weekend Data
-Start Time: 00:00:00
-End Time: 23:59:59

*Date/Trade Service Settings:
Intraday Data Storage Time Unit: 1 tick (my data provider has it)
-Number of Stored Time and Sales Records: 4700
-Non-Tick Data: 186
-1-Tick Data: 186

*Intraday Data Editor - ESZ16.scid
-Date: 2016-10-25
-Time:21:00:00.000

What should I do?
Thank you,
[2016-10-25 20:36:27]
Sierra Chart Engineering - Posts: 104368
The symbol of the chart is not correct. It needs to be ESZ6.

Follow the instructions here to change it:

Changing the Symbol of a Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-25 20:36:38
[2016-10-25 20:42:06]
User252419 - Posts: 235
I wrote it wrong in the previous message, I have symbol right.
[2016-10-25 20:43:41]
User252419 - Posts: 235
So with symbol right is not working.
What should I do?
Thank you,
[2016-10-25 20:50:59]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-25 21:07:02]
User252419 - Posts: 235
http://www.sierrachart.com/image.php?Image=1477429742212.png
Date Time Of Last Edit: 2016-10-25 21:09:18
[2016-10-25 21:15:34]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Symbol Settings

When that is done, re-download the data in the chart with Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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