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Date/Time: Sun, 28 Apr 2024 19:10:00 +0000



Intraday chart frozen

View Count: 653

[2016-10-24 13:51:33]
GIANTRAIN - Posts: 4
Hi,
My chart data type is "intraday only".
I had subscribe SC data feed with US stock real time package.
But it's not updated realtime.
It's just frozen.
Every time I change symbol or use that "delete all data and download" function,
SC chart will present me newest snap shot of that Symbol's chart to me and then freeze again.
So,I think it's not a connection problem because SC did show me the newest chart to me but not automatically update it.
Pls,help.
[2016-10-24 15:17:56]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-24 15:33:24]
GIANTRAIN - Posts: 4
I try to restart the SC apps and it works again.
[2016-10-24 16:13:00]
Sierra Chart Engineering - Posts: 104368
OK this is good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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