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Date/Time: Sun, 28 Apr 2024 21:53:10 +0000

How to Post a Message for Support

A few questions

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[2016-10-19 12:49:02] #1 [Go To First Post]
Midnight - Posts: 6
Hello, - I'm going to purchase this kind of futures data: CME, for professional and users without a trading account (CME, GBLX). Really I only need a few symbols, even with only one (S&P500) is enough for me. So, can I get the option of 20 symbols (15 USD) and only download the symbols that I want? - For the data I mentioned before, how many positions (especially in the S&P500) of depth of market there are? 20? - Can I use Sierra Chart on two different computers at the same time? - I have read the information about purchase but only to be sure. Sierra Chart SP3 (25 USD) + One data connection (35 USD 100 symbols) + CME (94.5 USD) = 154.5 USD. Is that the final price or is there more charges that I forget? - Under "Is Historical and Real-time Futures Data Included?" I read "However, for the major stock index futures (like ES, NQ, and others), the cost will be 42 USD per month for the CME exchange fee if you do not have a trading account." So, can I get only S&P500 futures data (Not E-mini) from CME for 42 USD instead of 94.5 USD? Thank you very much for your time. Regards. Date Time Of Last Edit: 2016-10-19 12:59:06

[2016-10-19 17:33:43] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So, can I get the option of 20 symbols (15 USD) and only download the symbols that I want? No. - For the data I mentioned before, how many positions (especially in the S&P500) of depth of market there are? 20? 10 levels only. - Can I use Sierra Chart on two different computers at the same time? Yes. However, refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Sierra Chart SP3 (25 USD) + One data connection (35 USD 100 symbols) + CME (94.5 USD) = 154.5 USD. Is that the final price or is there more charges that I forget? - Under "Is Historical and Real-time Futures Data Included?" I read "However, for the major stock index futures (like ES, NQ, and others), the cost will be 42 USD per month for the CME exchange fee if you do not have a trading account." So, can I get only S&P500 futures data (Not E-mini) from CME for 42 USD instead of 94.5 USD? Yes this is a correct understanding. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-21 17:52:03] #3 [Go To First Post]
Midnight - Posts: 6
Sierra Chart SP3 (25 USD) + One data connection (35 USD 100 symbols) + CME (94.5 USD) = 154.5 USD. Is that the final price or is there more charges that I forget? - Under "Is Historical and Real-time Futures Data Included?" I read "However, for the major stock index futures (like ES, NQ, and others), the cost will be 42 USD per month for the CME exchange fee if you do not have a trading account." So, can I get only S&P500 futures data (Not E-mini) from CME for 42 USD instead of 94.5 USD? Yes this is a correct understanding. Are you sure? I repeat, not E-mini. In "Exchange Data Feed Features" I can't find "Only S&P500 from CME for 42 USD". I only have seen for 42 USD the GBLX, where E-mini futures are. Then if I want to get S&P500 futures CME for 42 USD, what do I have to do? and in this case there is only one symbol, can I choose 20 symbols instead of 100? Now about S&P Indices data for 3.25 USD. Where is the volume of this data from? I mean, is it from the sum of each real volume stock that compose the index? or the volume is a tick volume?

[2016-10-21 18:32:37] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The exchange fee that you want to use is the 42 USD CME Globex. And that includes the ES S&P 500 futures. Regarding the cost of the data feed itself, there is a new option you will see listed for 10 real-time symbols instead of the standard 100. You cannot use the one for 20 symbols because that is cash indices only. We looked at the volume data for $INX it is the actual volume provided from the exchange: http://www.sierrachart.com/image.php?Image=1477074675276.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-24 18:05:42] #5 [Go To First Post]
Midnight - Posts: 6
Ok. I don't want to be heavy with this topic but why are you speaking about ES?## like it could be SP?##. Are they sharing data among them or something I miss? Because the price of SP?## is about 94.5 USD, isn't? More about SP?##. Is this symbol included in the trial (Historical Daily and Intraday Data Service)? I guess yes, however in daily bars and below it looks broke in my chart, look like missed data. Above 1 day bars looks normal. See the capture, in intraday bars is worse. http://www.sierrachart.com/image.php?Image=1477331968155.png Thanks.

[2016-10-24 18:28:16] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
SP does not trade nearly as much as the ES futures. We do not think you are interested in that symbol. You will want to use the ES futures. We are not aware of anyone who looks at or trades SP futures anymore. Historical data for SP futures is included in the trial. But what you see is what it is. There is nothing wrong with it. Just that it is hardly traded. We can see now that with the Sierra Chart Exchange Data Feed there is no data for the SP futures during the day trading session. Only during the evening session. You really need to use the ES futures. Besides it is less expensive. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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