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Date/Time: Sun, 05 May 2024 19:26:48 +0000



problem flux cqg

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[2016-10-15 07:13:02]
User819109 - Posts: 7
hello I use CQG and I subscribed to eurex, dax index, but I can not use the footprint (number bar)and number bar calculated values and tpo chart on dax because no data.

Can you help me ? .
[2016-10-15 07:31:45]
User819109 - Posts: 7
here is the trade service log

Trade Activity Log file read result: 67 records inserted. 0 records filtered. | 2016-10-14 16:49:19
Trade Activity Log file date-time limits: Sim record date-time limit is 2016-09-29 00:00:00. Non-sim record date-time limit is 2016-07-13 00:00:00. Non-sim fill record date-time limit is 2016-01-09 00:00:00. | 2016-10-14 16:49:19
CQG WebAPI | Sending positions subscribe request. RequestID=560197 | 2016-10-14 16:49:31
CQG WebAPI | Sending orders subscribe request. RequestID=560198 | 2016-10-14 16:49:31
CQG WebAPI | Sending positions subscribe request. RequestID=560211 | 2016-10-14 18:31:18
CQG WebAPI | Sending orders subscribe request. RequestID=560212 | 2016-10-14 18:31:18
[2016-10-15 09:31:14]
Sierra Chart Engineering - Posts: 104368
You are running a very old version of Sierra Chart. Update Sierra Chart following these instructions:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

Once updated, after opening the charts, re-download the data for each symbol by going to one of the charts for the symbol and select Edit >> Delete All and Data Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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