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Date/Time: Sat, 27 Apr 2024 10:58:12 +0000



Problem with SC real time futures data and Infinity/TransAct

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[2016-10-14 07:35:46]
moya - Posts: 19
Hello,

My new broker is Infinity Futures/TransAct. I selected them as service providers in "Data/Trade Service Settings" and kept "Allow Supports for SC Data Feeds" enabled because I want to use the SC data.
When I start my SC platform, everything works fine and the connection to my broker is properly made.
But there are no data. The SC data feed does'nt launch. I precise I am on SIM mode.

Thanks for your help.
[2016-10-14 07:44:50]
Sierra Chart Engineering - Posts: 104368
What is one of the symbols you are not receiving market data for?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-14 08:13:14]
moya - Posts: 19
It was FDAX, but it's okay now. I managed to make everything work fine.

Thank you.

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