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Date/Time: Sat, 04 May 2024 17:13:20 +0000



EMERGENCY

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[2016-10-11 18:53:57]
User90940 - Posts: 35
Hi open possition today, got out BE a then all of sudden sierra opend possition its self. I closed it and than it happend again so I called my broker if its all closed he says it looks like it is closed but if I go to check sierra on the chart shows nothing but in trade activity log showing open possition and it in minus..Don't know what to do....any help?
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[2016-10-11 18:58:44]
User90940 - Posts: 35
flaten and cancel says that possition doesnt exist but in trade activity log I'v got open possition
[2016-10-11 19:10:22]
User90940 - Posts: 35
Any help please?
[2016-10-11 19:12:01]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about Unmatched Fills:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradesTabUnmatchedFill

And also refer to this section about the Trade Stats for Charts tab:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#ChartTradeStatsTab

When you want to know the actual Trade Position for a Symbol and Trade Account, only look at the Positions tab:
Trading Information Windows: Trade Positions Window
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-11 19:13:21
[2016-10-11 19:16:55]
User90940 - Posts: 35
If I opened trade and positions there is nothing there no possition open but in trade activity log I am in opend position
[2016-10-11 19:22:22]
User90940 - Posts: 35
Is it error or what.....can cancel that possition becouse it says that possition doesnt exist....
[2016-10-11 19:25:31]
User90940 - Posts: 35
position has no exit trade time
[2016-10-11 19:25:47]
Sierra Chart Engineering - Posts: 104368
Follow through the instructions here to clear the trade activity data for the symbol and account:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradeStatsResettingData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-11 19:26:12

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