Support Board
Date/Time: Fri, 09 May 2025 11:40:25 +0000
EMERGENCY
View Count: 1199
| [2016-10-11 18:53:57] |
| User90940 - Posts: 35 |
|
Hi open possition today, got out BE a then all of sudden sierra opend possition its self. I closed it and than it happend again so I called my broker if its all closed he says it looks like it is closed but if I go to check sierra on the chart shows nothing but in trade activity log showing open possition and it in minus..Don't know what to do....any help?
|
Attachment Deleted.  bandicam 2016-10-11 19-47-06-741.jpg / V - Attached On 2016-10-11 18:52:19 UTC - Size: 838.23 KB - 265 views bandicam 2016-10-11 19-46-59-243.jpg / V - Attached On 2016-10-11 18:52:30 UTC - Size: 1.21 MB - 268 views bandicam 2016-10-11 19-46-03-696.jpg / V - Attached On 2016-10-11 18:52:37 UTC - Size: 887.54 KB - 253 views |
| [2016-10-11 18:58:44] |
| User90940 - Posts: 35 |
|
flaten and cancel says that possition doesnt exist but in trade activity log I'v got open possition
|
| [2016-10-11 19:10:22] |
| User90940 - Posts: 35 |
|
Any help please?
|
| [2016-10-11 19:12:01] |
| |
|
Refer to this section here about Unmatched Fills: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradesTabUnmatchedFill And also refer to this section about the Trade Stats for Charts tab: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#ChartTradeStatsTab When you want to know the actual Trade Position for a Symbol and Trade Account, only look at the Positions tab: Trading Information Windows: Trade Positions Window Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-11 19:13:21
|
| [2016-10-11 19:16:55] |
| User90940 - Posts: 35 |
|
If I opened trade and positions there is nothing there no possition open but in trade activity log I am in opend position
|
| [2016-10-11 19:22:22] |
| User90940 - Posts: 35 |
|
Is it error or what.....can cancel that possition becouse it says that possition doesnt exist....
|
| [2016-10-11 19:25:31] |
| User90940 - Posts: 35 |
|
position has no exit trade time
|
| [2016-10-11 19:25:47] |
| |
|
Follow through the instructions here to clear the trade activity data for the symbol and account: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradeStatsResettingData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-11 19:26:12
|
To post a message in this thread, you need to log in with your Sierra Chart account: