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Date/Time: Sat, 04 May 2024 17:18:03 +0000



Package Payment

View Count: 797

[2016-10-09 10:44:43]
User788311 - Posts: 29
Hello,

Is there any possibility to interrupt the usage payment due to my one week business trip?

Regards, Richard
[2016-10-09 11:06:41]
Sierra Chart Engineering - Posts: 104368
Yes. Deactivate renewal here:
https://www.sierrachart.com/usercp.php?page=ServicesActivation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-09 11:16:58]
User788311 - Posts: 29
Hi, should I then click on "Disabled" in the "Service Package to Auto-Renew" tab in the "Available Services" menu?
Richard
[2016-10-09 11:45:45]
Sierra Chart Engineering - Posts: 104368
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-11 20:35:53]
User788311 - Posts: 29
Hi, I deactivate the SC as recommended above however it is still active, alerting me that in seven days the usage time payment will expire. Did I make anything wrong?
Richard
[2016-10-11 22:27:19]
Sierra Chart Engineering - Posts: 104368
No, there is nothing wrong here. You can disregard those notices.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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