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Date/Time: Fri, 03 May 2024 20:03:32 +0000



Not receiving realtime streaming data

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[2016-09-28 18:10:15]
kwismd - Posts: 3
I recently started service. Selected SC data service and elected exchange service. Only get about 10 minute delayed data
when I first pull up a chart, i.e., /ESZ16 [M]. When I go to Window, the Current Quote Window it is blank.
[2016-09-28 18:40:02]
Sierra Chart Engineering - Posts: 104368
Who is your futures broker?

For the reason why we ask, refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME


Also that is not a correct symbol. There are no futures symbols which will use a /.

The specific symbol to use depends upon the particular Trading service you will be using.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-28 18:40:33
[2016-09-28 19:24:58]
kwismd - Posts: 3
My futures trading account is with TD Ameritrade which I indicated in my account setting. I entered symbol wrong in my inquiry; /ES is
how it is entered in TOS. The symbol in SC I entered is ESZ16.

Still no realtime data.
[2016-09-28 19:52:31]
Sierra Chart Engineering - Posts: 104368
You need to follow through the instructions here:

http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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