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Direct MessagesDate/Time: Wed, 01 May 2024 15:24:56 +0000
Latest build of sierracharts not giving data on CQG fix cinnection
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| [2016-09-28 13:27:01] |
| User344839 - Posts: 2 |
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I recently downloaded the latest build of SC and i was not able to get data in my charts or on a DOM. I had my broker remote onto my pc and he rolled me back to a build from may of this year (1403) and that fixed the issue. I am using the CQG fix connection. can you please let me know when you resolve this issue on a future build so that i may update? thank you.
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| [2016-09-28 16:58:17] |
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There is no issue. Unless you are running the prerelease in which case the Server setting was incorrectly set to Demo when it should have been Live. But that is easily changed by the user. And that problem has been resolved. Therefore, we recommend updating and then if there is a problem provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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