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historical update problem for intraday stock charts. fail to update

View Count: 1079

[2016-09-20 17:13:32] #1 [Go To First Post]
User39653 - Posts: 11
Not updating historical data on stock charts, can you help me with this? Reading Internal Order ID file. \| 2016-09-20 12:48:22 Reading Trade Orders file. \| 2016-09-20 12:48:22 Reading Trade Positions file. \| 2016-09-20 12:48:22 Software version: 1460 \| 2016-09-20 12:48:22 Uses New Spreadsheets \| 2016-09-20 12:48:22 Usage end date: 2016-10-13 \| 2016-09-20 12:48:22 Enabled for: Advanced Features. \| 2016-09-20 12:48:22 Enabled for: Advanced Features 2. \| 2016-09-20 12:48:22 Enabled for: Sierra Chart Historical Data Service. \| 2016-09-20 12:48:22 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2016-09-20 12:48:22 Enabled for: INDEXES_DATA_BARCHART \| 2016-09-20 12:48:22 Enabled for: CME (Trading Account Required) \| 2016-09-20 12:48:22 Enabled for: CBOT (Trading Account Required) \| 2016-09-20 12:48:22 Enabled for: COMEX (Trading Account Required) \| 2016-09-20 12:48:22 Enabled for: NYMEX (Trading Account Required) \| 2016-09-20 12:48:22 Received 1 data feed usernames. \| 2016-09-20 12:48:22 Allow Support for Sierra Chart Data Feeds is enabled. \| 2016-09-20 12:48:22 Current selected Data/Trading service: TD Ameritrade \| 2016-09-20 12:48:22 Chart Update Interval: 500 \| 2016-09-20 12:48:22 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2016-09-20 12:48:22 2016-09-20 12:48:27 Local computer time \| 2016-09-20 12:48:22 2016-09-20 16:48:27 Local computer time in UTC \| 2016-09-20 12:48:22 2016-09-20 12:48:27 Local computer time in SC Time Zone \| 2016-09-20 12:48:22 2016-09-20 16:48:25 Server time in UTC \| 2016-09-20 12:48:22 Local computer UTC time and Server UTC time difference: 2 seconds. \| 2016-09-20 12:48:22 Program path: C:\SierraChart\ \| 2016-09-20 12:48:22 Data Files path: C:\SierraChart\Data\ \| 2016-09-20 12:48:22 OS Version Number: 6.0 \| 2016-09-20 12:48:22 Locale Setting: C \| 2016-09-20 12:48:22 Checking for new symbol settings for tda \| 2016-09-20 12:48:22 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2016-09-20 12:48:22 HTTPS connection to www.sierrachart.com:443 (3) \| Connected. \| 2016-09-20 12:48:22 HTTPS connection to www.sierrachart.com:443 (3) \| Starting TLS 1.2 connection. \| 2016-09-20 12:48:22 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection established. \| 2016-09-20 12:48:22 Requesting symbol settings for tda. Overwrite = on. \| 2016-09-20 12:48:28 Symbol settings received. \| 2016-09-20 12:48:29 Processed 498 symbol settings. \| 2016-09-20 12:48:29 TD Ameritrade \| Connecting. \| 2016-09-20 12:48:33 TD Ameritrade \| Logging in. (Step 1 of 3) \| 2016-09-20 12:48:33 HTTPS connection to apis.tdameritrade.com:443 (0) \| Resolved address apis.tdameritrade.com to IP 216.105.251.201. \| 2016-09-20 12:48:33 HTTPS connection to apis.tdameritrade.com:443 (4) \| Connected. \| 2016-09-20 12:48:33 HTTPS connection to apis.tdameritrade.com:443 (4) \| Starting TLS 1.0 connection. \| 2016-09-20 12:48:33 HTTPS connection to apis.tdameritrade.com:443 (4) \| SSL connection established. \| 2016-09-20 12:48:33 TD Ameritrade \| Authorized for streamer data. Account: 86* \| 2016-09-20 12:48:34 TD Ameritrade \| Authorized for streamer data. Account: 86* \| 2016-09-20 12:48:34 TD Ameritrade \| Authorized for streamer data. Account: 86* \| 2016-09-20 12:48:34 TD Ameritrade \| Authorized for streamer data. Account: 86* \| 2016-09-20 12:48:34 TD Ameritrade \| Authorized for streamer data. Account: 86* \| 2016-09-20 12:48:34 TD Ameritrade \| Authorized for streamer data. Account: 93* \| 2016-09-20 12:48:34 TD Ameritrade \| Getting streamer information. (Step 2 of 3) \| 2016-09-20 12:48:34 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection closed by remote side. \| 2016-09-20 12:48:34 HTTPS connection to www.sierrachart.com:443 (3) \| Connection gracefully closed by remote side. \| 2016-09-20 12:48:34 HTTPS connection to www.sierrachart.com:443 (3) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:48:34 HTTPS connection to www.sierrachart.com:443 (3) \| Shutdown and closed. \| 2016-09-20 12:48:34 TD Ameritrade \| Requesting message key for account activity streamer (Step 3 of 3) \| 2016-09-20 12:48:34 TD Ameritrade \| Requesting account balance data. Connection will be complete once received. \| 2016-09-20 12:48:34 TD Ameritrade \| Connected to data and trading server. \| 2016-09-20 12:48:35 TD Ameritrade \| Streamer request #1 initiated. \| 2016-09-20 12:48:36 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:48:36 HTTPS connection to ameritrade02.streamer.com:443 (5) \| Connected. \| 2016-09-20 12:48:36 HTTPS connection to ameritrade02.streamer.com:443 (5) \| Starting TLS 1.0 connection. \| 2016-09-20 12:48:36 HTTPS connection to ameritrade02.streamer.com:443 (5) \| SSL connection established. \| 2016-09-20 12:48:36 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 \| 2016-09-20 12:48:36 SPY Daily #4 \| Reloading chart. \| 2016-09-20 12:49:13 TD Ameritrade \| Starting real-time market data updates for: SPY. ID: 1 \| 2016-09-20 12:49:14 TD Ameritrade \| Requesting security definition data for: SPY. ID: 1 \| 2016-09-20 12:49:14 HD Request # 2 \| Downloading Historical Daily chart data for SPY. Starting date: 2013-09-25. Service: equities.us \| 2016-09-20 12:49:14 HD Request # 2 \| Using user Barchart Historical data account. \| 2016-09-20 12:49:14 HD Request # 2 \| Requesting historical Daily data for SPY starting at 2013-09-24 \| 2016-09-20 12:49:14 HTTP connection to ds01.ddfplus.com:80 (0) \| Resolved address ds01.ddfplus.com to IP 8.18.161.123. \| 2016-09-20 12:49:14 HTTP connection to ds01.ddfplus.com:80 (6) \| Connected. \| 2016-09-20 12:49:14 HD Request # 2 \| Receiving historical Daily data for SPY starting at 2013-09-25 \| 2016-09-20 12:49:14 HD Request # 2 \| Writing historical Daily data to the file SPY.dly \| 2016-09-20 12:49:14 HD Request # 2 \| Received 754 records from 2013-09-25 00:00:00 to 2016-09-20 00:00:00 (3.0 years) and wrote 753 records for SPY \| 2016-09-20 12:49:14 HD Request # 2 \| Daily download COMPLETE for SPY. Completion time: 0s. Unique request ID: 1 \| 2016-09-20 12:49:14 Removed historical data download ID 1 \| 2016-09-20 12:49:14 SPY Daily #4 \| Reloading chart. \| 2016-09-20 12:49:15 TD Ameritrade \| Old streamer request finished. Request ID: 1. \| 2016-09-20 12:49:15 HTTPS connection to ameritrade02.streamer.com:443 (5) \| SSL shutdown indicates not able to send 'close notify'. \| 2016-09-20 12:49:15 HTTPS connection to ameritrade02.streamer.com:443 (5) \| SSL has been shut down. \| 2016-09-20 12:49:15 HTTPS connection to ameritrade02.streamer.com:443 (5) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:49:15 HTTPS connection to ameritrade02.streamer.com:443 (5) \| Shutdown and closed. \| 2016-09-20 12:49:15 TD Ameritrade \| Streamer request #2 initiated. \| 2016-09-20 12:49:17 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:49:17 HTTPS connection to ameritrade02.streamer.com:443 (7) \| Connected. \| 2016-09-20 12:49:17 HTTPS connection to ameritrade02.streamer.com:443 (7) \| Starting TLS 1.0 connection. \| 2016-09-20 12:49:17 HTTPS connection to ameritrade02.streamer.com:443 (7) \| SSL connection established. \| 2016-09-20 12:49:17 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 \| 2016-09-20 12:49:17 Chartbook file not found: C:\SierraChart\Data\ChartbookSPY.cht \| 2016-09-20 12:49:47 * TD Ameritrade \| Using primary service for historical data for SPY \| 2016-09-20 12:50:13 SPY 390 Min #4 \| Reloading chart. \| 2016-09-20 12:50:13 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SPY \| 2016-09-20 12:50:14 Intraday data recording state for symbol SPY is set to download 'Pending'. \| 2016-09-20 12:50:14 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:14 Delaying start of download for SPY \| 2016-09-20 12:50:14 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:16 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:16 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:17 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:18 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:19 HTTP connection to ds01.ddfplus.com:80 (6) \| Closed. No error. \| 2016-09-20 12:50:20 HTTP connection to ds01.ddfplus.com:80 (6) \| Shutdown and closed. \| 2016-09-20 12:50:20 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:20 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:21 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:22 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:23 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:24 HD Request # 3 \| Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us \| 2016-09-20 12:50:24 HD Request # 3 \| Download start Date-Time: 2016-03-18 12:50:24.000 \| 2016-09-20 12:50:24 HD Request # 3 \| Using server: ds6.sierracharts.com port 10149 \| 2016-09-20 12:50:24 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131. \| 2016-09-20 12:50:24 Socket (8) \| Connected. \| 2016-09-20 12:50:24 HD Request # 3 \| Sending historical data logon request message. \| 2016-09-20 12:50:24 HD Request # 3 \| Requesting Intraday data. Start Date-Time: 2016-03-18 12:50:24. Record interval: 1. Symbol: SPY \| 2016-09-20 12:50:25 HD Request # 3 \| Decompressing data. \| 2016-09-20 12:50:25 HD Request # 3 \| Receiving Intraday data for SPY starting at 2016-03-18 12:50:24 \| 2016-09-20 12:50:25 HD Request # 3 \| Timestamp of first Intraday data file record written: 2016-03-18 12:50:24 \| 2016-09-20 12:50:25 EURUSD Daily #1 \| Reloading chart. \| 2016-09-20 12:50:42 EURUSD 1 Min #2 \| Reloading chart. \| 2016-09-20 12:50:42 Using Bid/Ask average for last trade price for EURUSD \| 2016-09-20 12:50:43 SC DTC Data \| Starting real-time market data updates for: EURUSD. ID: 2 \| 2016-09-20 12:50:43 SC DTC Data \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2016-09-20 12:50:43 SC DTC Data \| Requesting security definition data for: EURUSD. ID: 2 \| 2016-09-20 12:50:43 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-09-20 12:50:43 Intraday data recording state for symbol EURUSD is set to download 'Pending'. \| 2016-09-20 12:50:43 Socket (10) \| Connected. \| 2016-09-20 12:50:43 SC DTC Data \| Connected to server. \| 2016-09-20 12:50:43 SC DTC Data \| Sending Encoding Request to server \| 2016-09-20 12:50:43 SC DTC Data \| Setting DTC Encoding to Binary VLS \| 2016-09-20 12:50:43 SC DTC Data \| Sending logon request message. \| 2016-09-20 12:50:43 SC DTC Data \| Received logon response. \| 2016-09-20 12:50:43 SC DTC Data \| Server Name: SC Realtime Server. \| 2016-09-20 12:50:43 SC DTC Data \| Server protocol version: 7. Client protocol version: 7 \| 2016-09-20 12:50:43 SC DTC Data \| Successfully connected. \| 2016-09-20 12:50:43 SC DTC Data \| Restarting real-time data updates for symbol: EURUSD \| 2016-09-20 12:50:43 EURUSD [M] Daily #1 \| Reloading chart. \| 2016-09-20 12:50:46 Socket (8) \| Shutdown and closed. \| 2016-09-20 12:50:47 The network socket for historical data has been closed. \| 2016-09-20 12:50:47 HD Request # 3 \| Received 2364190 records from 2016-03-18 12:50:24 to 2016-09-20 12:35:23 (186.0 days) and wrote 2364190 records for SPY \| 2016-09-20 12:50:47 HD Request # 3 \| Intraday download COMPLETE for SPY. Completion time: 23s. Unique request ID: 2 \| 2016-09-20 12:50:47 Removed historical data download ID 2 \| 2016-09-20 12:50:47 Real-time Intraday chart data file updates started for SPY \| 2016-09-20 12:50:47 Opened cached Intraday file: C:\SierraChart\Data\SPY.scid \| 2016-09-20 12:50:47 Intraday chart data file opened for SPY \| 2016-09-20 12:50:47 TD Ameritrade \| Using primary service for historical data for SPY \| 2016-09-20 12:50:47 Intraday data recording state for symbol SPY is set to download 'Pending'. \| 2016-09-20 12:50:47 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:47 Delaying start of download for SPY \| 2016-09-20 12:50:47 HD Request # 4 \| Downloading Historical Daily chart data for EURUSD. Starting date: 2013-02-13. Service: fxcm \| 2016-09-20 12:50:47 HD Request # 4 \| Using server: ds4.sierracharts.com port 10149 \| 2016-09-20 12:50:47 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-09-20 12:50:47 Socket (11) \| Connected. \| 2016-09-20 12:50:47 HD Request # 4 \| Sending historical data logon request message. \| 2016-09-20 12:50:47 HD Request # 4 \| Requesting historical Daily data starting at 2013-02-13. \| 2016-09-20 12:50:48 HD Request # 4 \| Decompressing data. \| 2016-09-20 12:50:48 HD Request # 4 \| Receiving historical Daily data for EURUSD starting at 2013-02-13 \| 2016-09-20 12:50:48 HD Request # 4 \| Writing historical Daily data to the file EURUSD.dly \| 2016-09-20 12:50:48 Socket (11) \| Shutdown and closed. \| 2016-09-20 12:50:48 The network socket for historical data has been closed. \| 2016-09-20 12:50:48 HD Request # 4 \| Received 934 records from 2013-02-13 00:00:00 to 2016-09-20 00:00:00 (3.6 years) and wrote 934 records for EURUSD \| 2016-09-20 12:50:48 HD Request # 4 \| Daily download COMPLETE for EURUSD. Completion time: 1s. Unique request ID: 3 \| 2016-09-20 12:50:48 Removed historical data download ID 3 \| 2016-09-20 12:50:48 Delaying start of download for EURUSD \| 2016-09-20 12:50:48 EURUSD [M] Daily #1 \| Reloading chart. \| 2016-09-20 12:50:48 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:48 HD Request # 5 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2016-09-20 12:50:48 HD Request # 5 \| Download start Date-Time: 2016-03-18 12:50:48.000 \| 2016-09-20 12:50:48 HD Request # 5 \| Using server: ds3.sierracharts.com port 10149 \| 2016-09-20 12:50:48 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-09-20 12:50:48 Socket (12) \| Connected. \| 2016-09-20 12:50:49 HD Request # 5 \| Sending historical data logon request message. \| 2016-09-20 12:50:49 HD Request # 5 \| Requesting Intraday data. Start Date-Time: 2016-03-18 12:50:48. Record interval: 1. Symbol: EURUSD \| 2016-09-20 12:50:49 HD Request # 5 \| Decompressing data. \| 2016-09-20 12:50:49 HD Request # 5 \| Receiving Intraday data for EURUSD starting at 2016-03-18 12:50:48 \| 2016-09-20 12:50:49 HD Request # 5 \| Timestamp of first Intraday data file record written: 2016-03-18 12:50:48 \| 2016-09-20 12:50:49 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:49 HTTPS connection to ameritrade02.streamer.com:443 (7) \| SSL connection closed by remote side. \| 2016-09-20 12:50:50 HTTPS connection to ameritrade02.streamer.com:443 (7) \| Connection gracefully closed by remote side. \| 2016-09-20 12:50:50 HTTPS connection to ameritrade02.streamer.com:443 (7) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:50:50 HTTPS connection to ameritrade02.streamer.com:443 (7) \| Shutdown and closed. \| 2016-09-20 12:50:50 TD Ameritrade \| Streamer request completed unexpectedly. Request ID: 2. \| 2016-09-20 12:50:50 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:50 Market data subscription status is not known while delaying historical data download for symbol: SPY \| 2016-09-20 12:50:51 TD Ameritrade \| Streamer request #3 initiated. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (13) \| Connected. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (13) \| Starting TLS 1.0 connection. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (13) \| SSL connection established. \| 2016-09-20 12:50:52 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 \| 2016-09-20 12:50:52 HD Request # 6 \| Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us \| 2016-09-20 12:50:52 HD Request # 6 \| Download start Date-Time: 2016-09-20 12:35:23.000 \| 2016-09-20 12:50:52 HD Request # 6 \| Requesting historical Minute data for the current day. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (14) \| Connected. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (14) \| Starting TLS 1.0 connection. \| 2016-09-20 12:50:52 HTTPS connection to ameritrade02.streamer.com:443 (14) \| SSL connection established. \| 2016-09-20 12:50:53 Socket (12) \| Shutdown and closed. \| 2016-09-20 12:51:42 The network socket for historical data has been closed. \| 2016-09-20 12:51:42 HD Request # 5 \| Received 5732566 records from 2016-03-18 12:50:48 to 2016-09-20 12:51:36 (186.0 days) and wrote 5732566 records for EURUSD \| 2016-09-20 12:51:42 Added 4 Time and Sales records to Intraday data file for EURUSD after download. \| 2016-09-20 12:51:42 HD Request # 5 \| Intraday download COMPLETE for EURUSD. Completion time: 54s. Unique request ID: 4 \| 2016-09-20 12:51:42 Removed historical data download ID 4 \| 2016-09-20 12:51:42 Real-time Intraday chart data file updates started for EURUSD \| 2016-09-20 12:51:42 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid \| 2016-09-20 12:51:42 Intraday chart data file opened for EURUSD \| 2016-09-20 12:51:42 HD Request # 6 \| Error downloading historical Intraday data for SPY. The download timed out. \| 2016-09-20 12:51:53 HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPY \| 2016-09-20 12:51:53 HD Request # 6 \| Receiving Intraday data for SPY starting at 2016-09-20 12:50:53 \| 2016-09-20 12:51:53 HD Request # 6 \| Timestamp of first Intraday data file record written: 2016-09-20 12:50:53 \| 2016-09-20 12:51:53 Added 733 Time and Sales records to Intraday data file for SPY after download. \| 2016-09-20 12:51:53 HD Request # 6 \| Intraday download COMPLETE for SPY. Completion time: 1m 1s. Unique request ID: 5 \| 2016-09-20 12:51:53 Removed historical data download ID 5 \| 2016-09-20 12:51:53 Real-time Intraday chart data file updates started for SPY \| 2016-09-20 12:51:53 Opened cached Intraday file: C:\SierraChart\Data\SPY.scid \| 2016-09-20 12:51:53 Intraday chart data file opened for SPY \| 2016-09-20 12:51:53 HTTPS connection to ameritrade02.streamer.com:443 (14) \| Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2016-09-20 12:51:59 HTTPS connection to ameritrade02.streamer.com:443 (14) \| SSL shutdown indicates not able to send 'close notify'. \| 2016-09-20 12:51:59 HTTPS connection to ameritrade02.streamer.com:443 (14) \| SSL has been shut down. \| 2016-09-20 12:51:59 HTTPS connection to ameritrade02.streamer.com:443 (14) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:51:59 HTTPS connection to ameritrade02.streamer.com:443 (14) \| Shutdown and closed. \| 2016-09-20 12:51:59 c_SimpleXMLDocument::ReadFromMemory error: expected < \| 2016-09-20 12:51:59 * TD Ameritrade \| OnAsyncHTTPRequestComplete did not process RequestID 28. \| 2016-09-20 12:51:59 TD Ameritrade \| Using primary service for historical data for WFM \| 2016-09-20 12:53:59 WFM [M] 1 Min #2 \| Reloading chart. \| 2016-09-20 12:53:59 TD Ameritrade \| Starting real-time market data updates for: WFM. ID: 3 \| 2016-09-20 12:54:00 TD Ameritrade \| Requesting security definition data for: WFM. ID: 3 \| 2016-09-20 12:54:00 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: WFM \| 2016-09-20 12:54:00 Intraday data recording state for symbol WFM is set to download 'Pending'. \| 2016-09-20 12:54:00 Market data subscription status is not known while delaying historical data download for symbol: WFM \| 2016-09-20 12:54:00 Delaying start of download for WFM \| 2016-09-20 12:54:00 Market data subscription status is not known while delaying historical data download for symbol: WFM \| 2016-09-20 12:54:02 TD Ameritrade \| Old streamer request finished. Request ID: 3. \| 2016-09-20 12:54:02 HTTPS connection to ameritrade02.streamer.com:443 (13) \| SSL shutdown indicates not able to send 'close notify'. \| 2016-09-20 12:54:02 HTTPS connection to ameritrade02.streamer.com:443 (13) \| SSL has been shut down. \| 2016-09-20 12:54:02 HTTPS connection to ameritrade02.streamer.com:443 (13) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:54:02 HTTPS connection to ameritrade02.streamer.com:443 (13) \| Shutdown and closed. \| 2016-09-20 12:54:02 TD Ameritrade \| Streamer request #4 initiated. \| 2016-09-20 12:54:03 Market data subscription status is not known while delaying historical data download for symbol: WFM \| 2016-09-20 12:54:03 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:54:03 HTTPS connection to ameritrade02.streamer.com:443 (16) \| Connected. \| 2016-09-20 12:54:03 HTTPS connection to ameritrade02.streamer.com:443 (16) \| Starting TLS 1.0 connection. \| 2016-09-20 12:54:03 HTTPS connection to ameritrade02.streamer.com:443 (16) \| SSL connection established. \| 2016-09-20 12:54:03 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 \| 2016-09-20 12:54:03 Delaying start of download for WFM \| 2016-09-20 12:54:04 HD Request # 7 \| Downloading Intraday chart data for WFM to the file WFM.scid. Service: equities.us \| 2016-09-20 12:54:05 HD Request # 7 \| Download start Date-Time: 2016-03-18 12:54:05.000 \| 2016-09-20 12:54:05 HD Request # 7 \| Using server: ds1.sierracharts.com port 10149 \| 2016-09-20 12:54:05 Socket (0) \| Resolved address ds1.sierracharts.com to IP 8.18.161.135. \| 2016-09-20 12:54:05 Socket (17) \| Connected. \| 2016-09-20 12:54:06 HD Request # 7 \| Sending historical data logon request message. \| 2016-09-20 12:54:06 HD Request # 7 \| Requesting Intraday data. Start Date-Time: 2016-03-18 12:54:05. Record interval: 1. Symbol: WFM \| 2016-09-20 12:54:06 HD Request # 7 \| Decompressing data. \| 2016-09-20 12:54:06 HD Request # 7 \| Receiving Intraday data for WFM starting at 2016-03-18 12:54:44 \| 2016-09-20 12:54:06 HD Request # 7 \| Timestamp of first Intraday data file record written: 2016-03-18 12:54:44 \| 2016-09-20 12:54:06 Socket (17) \| Shutdown and closed. \| 2016-09-20 12:54:21 The network socket for historical data has been closed. \| 2016-09-20 12:54:21 HD Request # 7 \| Received 635131 records from 2016-03-18 12:54:44 to 2016-09-20 12:38:56 (186.0 days) and wrote 635131 records for WFM \| 2016-09-20 12:54:21 HD Request # 7 \| Intraday download COMPLETE for WFM. Completion time: 16s. Unique request ID: 6 \| 2016-09-20 12:54:21 Removed historical data download ID 6 \| 2016-09-20 12:54:21 Real-time Intraday chart data file updates started for WFM \| 2016-09-20 12:54:21 Opened cached Intraday file: C:\SierraChart\Data\WFM.scid \| 2016-09-20 12:54:21 Intraday chart data file opened for WFM \| 2016-09-20 12:54:21 TD Ameritrade \| Using primary service for historical data for WFM \| 2016-09-20 12:54:21 Intraday data recording state for symbol WFM is set to download 'Pending'. \| 2016-09-20 12:54:21 HD Request # 8 \| Downloading Intraday chart data for WFM to the file WFM.scid. Service: equities.us \| 2016-09-20 12:54:21 HD Request # 8 \| Download start Date-Time: 2016-09-20 12:38:56.000 \| 2016-09-20 12:54:21 HD Request # 8 \| Requesting historical Minute data for the current day. \| 2016-09-20 12:54:21 HTTPS connection to ameritrade02.streamer.com:443 (0) \| Resolved address ameritrade02.streamer.com to IP 216.105.251.37. \| 2016-09-20 12:54:21 HTTPS connection to ameritrade02.streamer.com:443 (18) \| Connected. \| 2016-09-20 12:54:21 HTTPS connection to ameritrade02.streamer.com:443 (18) \| Starting TLS 1.0 connection. \| 2016-09-20 12:54:21 HTTPS connection to ameritrade02.streamer.com:443 (18) \| SSL connection established. \| 2016-09-20 12:54:21 HD Request # 8 \| Error downloading historical Intraday data for WFM. The download timed out. \| 2016-09-20 12:55:21 HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for WFM \| 2016-09-20 12:55:21 HD Request # 8 \| Receiving Intraday data for WFM starting at 2016-09-20 12:54:09 \| 2016-09-20 12:55:21 HD Request # 8 \| Timestamp of first Intraday data file record written: 2016-09-20 12:54:09 \| 2016-09-20 12:55:21 Added 76 Time and Sales records to Intraday data file for WFM after download. \| 2016-09-20 12:55:21 HD Request # 8 \| Intraday download COMPLETE for WFM. Completion time: 1m. Unique request ID: 7 \| 2016-09-20 12:55:21 Removed historical data download ID 7 \| 2016-09-20 12:55:21 Real-time Intraday chart data file updates started for WFM \| 2016-09-20 12:55:21 Opened cached Intraday file: C:\SierraChart\Data\WFM.scid \| 2016-09-20 12:55:21 Intraday chart data file opened for WFM \| 2016-09-20 12:55:21 HTTPS connection to ameritrade02.streamer.com:443 (18) \| Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2016-09-20 12:55:29 HTTPS connection to ameritrade02.streamer.com:443 (18) \| SSL shutdown indicates not able to send 'close notify'. \| 2016-09-20 12:55:29 HTTPS connection to ameritrade02.streamer.com:443 (18) \| SSL has been shut down. \| 2016-09-20 12:55:29 HTTPS connection to ameritrade02.streamer.com:443 (18) \| SSL object has been freed. SSL state is now disconnected. \| 2016-09-20 12:55:29 HTTPS connection to ameritrade02.streamer.com:443 (18) \| Shutdown and closed. \| 2016-09-20 12:55:29 c_SimpleXMLDocument::ReadFromMemory error: expected < \| 2016-09-20 12:55:29 * TD Ameritrade \| OnAsyncHTTPRequestComplete did not process RequestID 30. \| 2016-09-20 12:55:29 The above has been sent to support. \| 2016-09-20 13:03:03 * HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2016-09-20 13:03:03 HTTP connection to www.sierrachart.com:80 (24) \| Connected. \| 2016-09-20 13:03:03 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm \| 2016-09-20 13:03:04 HTTP connection to www.sierrachart.com:80 (24) \| Closed. No error. \| 2016-09-20 13:03:09 HTTP connection to www.sierrachart.com:80 (24) \| Shutdown and closed. \| 2016-09-20 13:03:09

[2016-09-20 17:37:16] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a problem with the TD Ameritrade server. We are seeing it and other users are seeing it as well. So we have to look into why it is happening. We will need to contact TD Ameritrade about this. You can immediately solve this problem by using the Sierra Chart Exchange Data Feed for historical data completely. You just need to activate a US equities exchange here: https://www.sierrachart.com/usercp.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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