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Date/Time: Thu, 02 May 2024 15:24:39 +0000



CTS T4 FIX | No order fills available for account

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[2016-09-19 14:50:00]
User600819 - Posts: 43
I have an automated trader on and I'm receiving the message "no order fills available. I'm unsure why I'm getting this message because my orders are market orders.

CTS T4 FIX | Requesting historical Fills for account: fam*. Request ID: 810571 | 2016-09-19 09:50:45
CTS T4 FIX | Received Account List collateral report. | 2016-09-19 09:50:45
CTS T4 FIX | No order fills available for account 937AC26F-D8BE-4D15-AFE0-F33B97CD9F00 | 2016-09-19 09:50:45
CTS FIX Historical Data socket (35) | Closed. No error. | 2016-09-19 09:51:37
CTS FIX Historical Data socket (35) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 09:51:37
CTS FIX Historical Data socket (35) | SSL has been shut down. | 2016-09-19 09:51:37
CTS FIX Historical Data socket (35) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 09:51:37
CTS FIX Historical Data socket (35) | Shutdown and closed. | 2016-09-19 09:51:37
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2016-09-19 09:51:37
CTS FIX Historical Data: Disconnected. | 2016-09-19 09:51:37
[2016-09-19 18:08:41]
Sierra Chart Engineering - Posts: 104368
You can disregard that message. It just means the server provided no historical order fills for the account which would make sense if you did not do any trades today or you connected to the server after the close.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-09-19 18:13:19]
User600819 - Posts: 43
The issue was a trade was not placed at 9:50 when it should have been. I restarted my company and my autotrader worked on 2 other trades during the day after that missed trade. I was unsure if that message pointed to a reason why my autotrader did not fire off.
[2016-09-19 18:44:00]
Sierra Chart Engineering - Posts: 104368
No. It is unrelated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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