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Date/Time: Fri, 03 May 2024 01:10:04 +0000



CQG data feed not working

View Count: 684

[2016-09-19 14:32:23]
User50927 - Posts: 90
Every time I try to connect to the live CQG data feed I get disconnected.

Everything was working fine on Friday. The only thing that changed is that I updated the software over the weekend.
[2016-09-19 14:42:47]
SC Developer - David - Posts: 660
Go to [File >> Data/Trade Service Settings] and check Server field for CQG FIX Trading.
[2016-09-19 14:47:55]
User50927 - Posts: 90
I don't see a "Server" field but I see a "Service" field and it reads "CQG FIX Trading [trading]"
[2016-09-19 16:56:16]
Sierra Chart Engineering - Posts: 104368
There is a "Server" field. It needs to be set to Live.

Refer to the image here:
http://www.sierrachart.com/images/CQGTradingServiceSettings.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-19 16:56:28

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