Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 22:23:42 +0000



Data feed

View Count: 710

[2016-09-19 11:23:26]
User127554 - Posts: 2
Hi,
I have recently purchased the service package 5 after expiring of my trial. Upon restart, I noticed that the I'm receiving real-time data for only some instruments. For example receiving the data for gold but not crude oil. I dont have a trading account that you support(like interactive brokers etc.)While looking at the exchange data feed page, I'm a little bit confused. To get the CFD and Forex real-time data will it be enough to activate the Real-time data connections which is 35 USD/month or do I have to also activate the "exchage" package as well?
Thanks in advance
Regards
Fatih
[2016-09-19 17:00:43]
Sierra Chart Engineering - Posts: 104368
Real-time Forex and CFD data is provided.

For futures data, refer to:
http://www.sierrachart.com/index.php?page=doc/FuturesData.php

And for real-time futures data, you do have to activate the exchanges.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-09-20 12:03:55]
User127554 - Posts: 2
Thanks. One more question; to get the market depth data for Crudeoil and Natural gas (Nymex exchange), I first need to activate a 1 real time data connection for 35usd/month and than activate "NYMEX, For professionals and users without a trading account" for 94.5usd/month.In this case I will get the market depth data for the Nymex, right?
Thanks in advance
Fatih
[2016-09-20 17:58:03]
Sierra Chart Engineering - Posts: 104368
This is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account