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Date/Time: Tue, 23 Oct 2018 04:32:36 +0000



ZenFire Connection.

Support Request:
[2013-03-20 15:48:11]
ElmStreetTrader - Posts: 47
Hi there,
I haven't used SC for quite some time, but have decided to start using it again and having trouble logging in to ZenFire.

Software version: 955 | 2013-03-20 11:41:41
Current Service Package: 3 | 2013-03-20 11:41:41
Usage end date: 2013-04-20 | 2013-03-20 11:41:41
Sierra Chart Historical Data Service is included. | 2013-03-20 11:41:41
Active service: Zen-Fire | 2013-03-20 11:41:41
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-03-20 11:41:41
2013-03-20 11:41:41 Local computer clock time | 2013-03-20 11:41:41
2013-03-20 15:41:41 GMT time | 2013-03-20 11:41:41
2013-03-20 11:41:41 Time zone adjusted time | 2013-03-20 11:41:41
Time difference to server time: 2 seconds. | 2013-03-20 11:41:41
Program path: C:\SierraChart\ | 2013-03-20 11:41:41
Data Files path: C:\SierraChart\Data\ | 2013-03-20 11:41:41
OS Version Number: 6.1 | 2013-03-20 11:41:41

Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-03-20 11:41:47
Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-03-20 11:43:58

[2013-03-20 16:35:35]
Sierra Chart Engineering - Posts: 65112
This has now been resolved. Please restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-20 16:37:48]
ElmStreetTrader - Posts: 47
Thank you.

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