Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 16:48:35 +0000



backfill download time

View Count: 823

[2016-09-13 18:24:25]
User472677 - Posts: 316
Hello,

I have studied Improving Historical Intraday Data Downloading Performance

Until Friday, download for an intraday chart with ameritrade for a new symbol was taking about 2 seconds. Over the weekend it changed to about 1 minute. It has stayed at about 1 minute.

I am downloading only 2 days of data.

Any ideas?
[2016-09-13 19:05:33]
User472677 - Posts: 316
I have sc historical feed enabled.
[2016-09-13 23:16:43]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
http://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Go to one of the charts and select Edit >> Delete All Data and Download.

Provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Also, you should use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

We are not able to help with TD Ameritrade problems if that is where the source of the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-13 23:17:03
[2016-09-19 17:51:30]
User472677 - Posts: 316
log sent
Software version: 1455 | 2016-09-19 13:47:10
Uses New Spreadsheets | 2016-09-19 13:47:10
Usage end date: 2016-10-08 | 2016-09-19 13:47:10
Enabled for: Advanced Features. | 2016-09-19 13:47:10
Enabled for: Sierra Chart Historical Data Service. | 2016-09-19 13:47:10
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-09-19 13:47:10
Current selected Data/Trading service: TD Ameritrade | 2016-09-19 13:47:10
Chart Update Interval: 100 | 2016-09-19 13:47:10
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-09-19 13:47:10
2016-09-19 13:47:10 Local computer time | 2016-09-19 13:47:10
2016-09-19 17:47:10 Local computer time in UTC | 2016-09-19 13:47:10
2016-09-19 13:47:10 Local computer time in SC Time Zone | 2016-09-19 13:47:10
2016-09-19 12:34:08 Server time in UTC | 2016-09-19 13:47:10
Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-09-19 13:47:10
Program path: C:\Users\nigam\Desktop\SierraChart\ | 2016-09-19 13:47:10
Data Files path: C:\Users\nigam\Desktop\SierraChart\Data\ | 2016-09-19 13:47:10
OS Version Number: 6.2 | 2016-09-19 13:47:10
Locale Setting: C | 2016-09-19 13:47:10

TD Ameritrade | Using primary service for historical data for TSO | 2016-09-19 13:47:39
TSO 5 Trades #2 | Reloading chart. | 2016-09-19 13:47:39
TSO 5 Trades #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:47:39
TD Ameritrade | Using primary service for historical data for TSO | 2016-09-19 13:47:39
TSO 3 Min #4 | Reloading chart. | 2016-09-19 13:47:39
TSO 3 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:47:39
TD Ameritrade | Using primary service for historical data for TSO | 2016-09-19 13:47:39
TSO 10 Min #9 | Reloading chart. | 2016-09-19 13:47:39
TSO 10 Min #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:47:39
TD Ameritrade | Using primary service for historical data for TSO | 2016-09-19 13:47:39
TSO 1 Min #18 | Reloading chart. | 2016-09-19 13:47:39
TSO 1 Min #18 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:47:39
TD Ameritrade | Starting real-time market data updates for: TSO. ID: 11 | 2016-09-19 13:47:39
TD Ameritrade | Requesting security definition data for: TSO. ID: 11 | 2016-09-19 13:47:39
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TSO | 2016-09-19 13:47:39
Intraday data recording state for symbol TSO is set to download 'Pending'. | 2016-09-19 13:47:39
Market data subscription status is not known while delaying historical data download for symbol: TSO | 2016-09-19 13:47:39
Delaying start of download for TSO | 2016-09-19 13:47:39
Market data subscription status is not known while delaying historical data download for symbol: TSO | 2016-09-19 13:47:40
TD Ameritrade | Old streamer request finished. Request ID: 5. | 2016-09-19 13:47:40
HTTPS connection to ameritrade02.streamer.com:443 (173) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 13:47:40
HTTPS connection to ameritrade02.streamer.com:443 (173) | SSL has been shut down. | 2016-09-19 13:47:40
HTTPS connection to ameritrade02.streamer.com:443 (173) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:47:40
HTTPS connection to ameritrade02.streamer.com:443 (173) | Shutdown and closed. | 2016-09-19 13:47:40
TD Ameritrade | Streamer request #6 initiated. | 2016-09-19 13:47:41
Market data subscription status is not known while delaying historical data download for symbol: TSO | 2016-09-19 13:47:41
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:47:41
HTTPS connection to ameritrade02.streamer.com:443 (193) | Connected. | 2016-09-19 13:47:42
HTTPS connection to ameritrade02.streamer.com:443 (193) | Starting TLS 1.0 connection. | 2016-09-19 13:47:42
HTTPS connection to ameritrade02.streamer.com:443 (193) | SSL connection established. | 2016-09-19 13:47:42
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2016-09-19 13:47:42
Delaying start of download for TSO | 2016-09-19 13:47:42
HD Request # 21 | Downloading Intraday chart data for TSO to the file TSO.scid. Service: equities.us | 2016-09-19 13:47:44
Compressing file: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid. This may take a while. | 2016-09-19 13:47:44
HD Request # 21 | Download start Date-Time: 2016-09-09 13:47:44.000 | 2016-09-19 13:47:44
HD Request # 21 | Using server: ds1.sierracharts.com port 10149 | 2016-09-19 13:47:44
Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-09-19 13:47:44
Socket (194) | Connected. | 2016-09-19 13:47:44
HD Request # 21 | Sending historical data logon request message. | 2016-09-19 13:47:44
HD Request # 21 | Requesting Intraday data. Start Date-Time: 2016-09-09 13:47:44. Record interval: 1. Symbol: TSO | 2016-09-19 13:47:44
HD Request # 21 | Decompressing data. | 2016-09-19 13:47:45
HD Request # 21 | Receiving Intraday data for TSO starting at 2016-09-09 13:47:58 | 2016-09-19 13:47:45
HD Request # 21 | Timestamp of first Intraday data file record written: 2016-09-09 13:47:58 | 2016-09-19 13:47:45
Socket (194) | Shutdown and closed. | 2016-09-19 13:47:45
The network socket for historical data has been closed. | 2016-09-19 13:47:45
HD Request # 21 | Received 22657 records from 2016-09-09 13:47:58 to 2016-09-19 13:32:35 (10.0 days) and wrote 22657 records for TSO | 2016-09-19 13:47:45
HD Request # 21 | Intraday download COMPLETE for TSO. Completion time: 0s. Unique request ID: 20 | 2016-09-19 13:47:45
Removed historical data download ID 20 | 2016-09-19 13:47:45
Real-time Intraday chart data file updates started for TSO | 2016-09-19 13:47:45
Intraday chart data file opened for TSO | 2016-09-19 13:47:45
TD Ameritrade | Using primary service for historical data for TSO | 2016-09-19 13:47:45
Intraday data recording state for symbol TSO is set to download 'Pending'. | 2016-09-19 13:47:45

HD Request # 22 | Downloading Intraday chart data for TSO to the file TSO.scid. Service: equities.us | 2016-09-19 13:47:45
HD Request # 22 | Download start Date-Time: 2016-09-19 13:32:35.000 | 2016-09-19 13:47:45
HD Request # 22 | Requesting historical Minute data for the current day. | 2016-09-19 13:47:45
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:47:45
Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
TSO 10 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
TECD 3 Min #14 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #14 has tagged chart #19 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #14 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
HTTPS connection to ameritrade02.streamer.com:443 (195) | Connected. | 2016-09-19 13:47:45
HTTPS connection to ameritrade02.streamer.com:443 (195) | Starting TLS 1.0 connection. | 2016-09-19 13:47:45
TECD 10 Min #19 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #19 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
GME 3 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #7 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #7 has tagged chart #17 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
GME 10 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
Chart #17 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
GME 1 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
TECD 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
TSO 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:45
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL connection established. | 2016-09-19 13:47:45
TD Ameritrade | Using primary service for historical data for WNC | 2016-09-19 13:47:58
WNC 5 Trades #2 | Reloading chart. | 2016-09-19 13:47:58
TD Ameritrade | Using primary service for historical data for WNC | 2016-09-19 13:47:58
WNC 1 Min #18 | Reloading chart. | 2016-09-19 13:47:58
TD Ameritrade | Using primary service for historical data for WNC | 2016-09-19 13:47:58
WNC 3 Min #4 | Reloading chart. | 2016-09-19 13:47:58
Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
TD Ameritrade | Using primary service for historical data for WNC | 2016-09-19 13:47:58
WNC 10 Min #9 | Reloading chart. | 2016-09-19 13:47:58
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
TECD 3 Min #14 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #14 has tagged chart #19 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #14 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
TECD 10 Min #19 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
Chart #19 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:58
TD Ameritrade | Starting real-time market data updates for: WNC. ID: 12 | 2016-09-19 13:47:59
TD Ameritrade | Requesting security definition data for: WNC. ID: 12 | 2016-09-19 13:47:59
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: WNC | 2016-09-19 13:47:59
Intraday data recording state for symbol WNC is set to download 'Pending'. | 2016-09-19 13:47:59
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:47:59
Delaying start of download for WNC | 2016-09-19 13:47:59
GME 3 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
Chart #7 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
Chart #7 has tagged chart #17 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
GME 10 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
Chart #17 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
WNC 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
GME 1 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
TECD 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:47:59
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:00
TD Ameritrade | Old streamer request finished. Request ID: 6. | 2016-09-19 13:48:00
HTTPS connection to ameritrade02.streamer.com:443 (193) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 13:48:00
HTTPS connection to ameritrade02.streamer.com:443 (193) | SSL has been shut down. | 2016-09-19 13:48:00
HTTPS connection to ameritrade02.streamer.com:443 (193) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:48:00
HTTPS connection to ameritrade02.streamer.com:443 (193) | Shutdown and closed. | 2016-09-19 13:48:00
TD Ameritrade | Streamer request #7 initiated. | 2016-09-19 13:48:01
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:48:01
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:01
HTTPS connection to ameritrade02.streamer.com:443 (196) | Connected. | 2016-09-19 13:48:01
HTTPS connection to ameritrade02.streamer.com:443 (196) | Starting TLS 1.0 connection. | 2016-09-19 13:48:01
HTTPS connection to ameritrade02.streamer.com:443 (196) | SSL connection established. | 2016-09-19 13:48:01
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2016-09-19 13:48:01
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:02
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:03
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:04
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:05
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:06
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:07
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:08
Market data subscription status is not known while delaying historical data download for symbol: WNC | 2016-09-19 13:48:09
HD Request # 23 | Downloading Intraday chart data for WNC to the file WNC.scid. Service: equities.us | 2016-09-19 13:48:09
HD Request # 23 | Download start Date-Time: 2016-09-09 13:48:08.000 | 2016-09-19 13:48:09
HD Request # 23 | Using server: ds6.sierracharts.com port 10149 | 2016-09-19 13:48:09
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-09-19 13:48:09
Socket (198) | Connected. | 2016-09-19 13:48:09
HD Request # 23 | Sending historical data logon request message. | 2016-09-19 13:48:09
HD Request # 23 | Requesting Intraday data. Start Date-Time: 2016-09-09 13:48:08. Record interval: 1. Symbol: WNC | 2016-09-19 13:48:09
HD Request # 23 | Decompressing data. | 2016-09-19 13:48:09
HD Request # 23 | Receiving Intraday data for WNC starting at 2016-09-09 13:48:08 | 2016-09-19 13:48:09
HD Request # 23 | Timestamp of first Intraday data file record written: 2016-09-09 13:48:08 | 2016-09-19 13:48:09
Socket (198) | Shutdown and closed. | 2016-09-19 13:48:09
The network socket for historical data has been closed. | 2016-09-19 13:48:09
HD Request # 23 | Received 9789 records from 2016-09-09 13:48:08 to 2016-09-19 13:32:43 (10.0 days) and wrote 9789 records for WNC | 2016-09-19 13:48:09
HD Request # 23 | Intraday download COMPLETE for WNC. Completion time: 0s. Unique request ID: 22 | 2016-09-19 13:48:09
Removed historical data download ID 22 | 2016-09-19 13:48:09
Real-time Intraday chart data file updates started for WNC | 2016-09-19 13:48:09
Intraday chart data file opened for WNC | 2016-09-19 13:48:09
TD Ameritrade | Using primary service for historical data for WNC | 2016-09-19 13:48:09
Intraday data recording state for symbol WNC is set to download 'Pending'. | 2016-09-19 13:48:09

Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
GME 3 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #7 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #7 has tagged chart #17 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
GME 10 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #17 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
GME 1 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
TECD 3 Min #14 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #14 has tagged chart #19 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #14 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
TECD 10 Min #19 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #19 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
WNC 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
WNC 10 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
TECD 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:09
WNC 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:48:10
HTTPS connection to ameritrade02.streamer.com:443 (196) | SSL connection closed by remote side. | 2016-09-19 13:48:41
HTTPS connection to ameritrade02.streamer.com:443 (196) | Connection gracefully closed by remote side. | 2016-09-19 13:48:41
HTTPS connection to ameritrade02.streamer.com:443 (196) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:48:41
HTTPS connection to ameritrade02.streamer.com:443 (196) | Shutdown and closed. | 2016-09-19 13:48:41
TD Ameritrade | Streamer request completed unexpectedly. Request ID: 7. | 2016-09-19 13:48:41
TD Ameritrade | Streamer request #8 initiated. | 2016-09-19 13:48:43
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:48:43
HTTPS connection to ameritrade02.streamer.com:443 (199) | Connected. | 2016-09-19 13:48:44
HTTPS connection to ameritrade02.streamer.com:443 (199) | Starting TLS 1.0 connection. | 2016-09-19 13:48:44
HTTPS connection to ameritrade02.streamer.com:443 (199) | SSL connection established. | 2016-09-19 13:48:44
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2016-09-19 13:48:44
HD Request # 22 | Error downloading historical Intraday data for TSO. The download timed out. | 2016-09-19 13:48:46
HD Request # 22 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TSO | 2016-09-19 13:48:46
HD Request # 22 | Receiving Intraday data for TSO starting at 2016-09-19 13:47:49 | 2016-09-19 13:48:46
HD Request # 22 | Timestamp of first Intraday data file record written: 2016-09-19 13:47:49 | 2016-09-19 13:48:46
Added 13 Time and Sales records to Intraday data file for TSO after download. | 2016-09-19 13:48:46
HD Request # 22 | Intraday download COMPLETE for TSO. Completion time: 1m. Unique request ID: 21 | 2016-09-19 13:48:46
Removed historical data download ID 21 | 2016-09-19 13:48:46
Real-time Intraday chart data file updates started for TSO | 2016-09-19 13:48:46
Intraday chart data file opened for TSO | 2016-09-19 13:48:46

HD Request # 24 | Downloading Intraday chart data for WNC to the file WNC.scid. Service: equities.us | 2016-09-19 13:48:46
HD Request # 24 | Download start Date-Time: 2016-09-19 13:32:43.000 | 2016-09-19 13:48:46
HD Request # 24 | Requesting historical Minute data for the current day. | 2016-09-19 13:48:46
HTTPS connection to ameritrade02.streamer.com:443 (195) | Error reading data. SSL error: 5. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-09-19 13:48:49 *
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL has been shut down. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | Shutdown and closed. | 2016-09-19 13:48:49
TD Ameritrade | OnAsyncHTTPRequestComplete did not process RequestID 124. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | Connected. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | Starting TLS 1.0 connection. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | SSL connection established. | 2016-09-19 13:48:49
Opened cached Intraday file: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:48:59
HD Request # 24 | Error downloading historical Intraday data for WNC. The download timed out. | 2016-09-19 13:49:49
HD Request # 24 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for WNC | 2016-09-19 13:49:49
HD Request # 24 | Receiving Intraday data for WNC starting at 2016-09-19 13:49:00 | 2016-09-19 13:49:49
HD Request # 24 | Timestamp of first Intraday data file record written: 2016-09-19 13:49:00 | 2016-09-19 13:49:49
Added 11 Time and Sales records to Intraday data file for WNC after download. | 2016-09-19 13:49:49
HD Request # 24 | Intraday download COMPLETE for WNC. Completion time: 1m 4s. Unique request ID: 23 | 2016-09-19 13:49:49
Removed historical data download ID 23 | 2016-09-19 13:49:49
Real-time Intraday chart data file updates started for WNC | 2016-09-19 13:49:49
Intraday chart data file opened for WNC | 2016-09-19 13:49:49

Chart #4 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #4 has tagged chart #14 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #4 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #4 has tagged chart #7 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #4 has tagged chart #9 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
TECD 3 Min #14 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #14 has tagged chart #19 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #14 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
TECD 10 Min #19 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #19 has tagged chart #3 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
GME 3 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #7 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #7 has tagged chart #17 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
GME 10 Min #17 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #17 has tagged chart #15 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
GME 1 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
TECD 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
WNC 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
WNC 10 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #9 has tagged chart #12 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
Chart #9 has tagged chart #18 for full recalculation. Chartbook: main-S-new.cht | 2016-09-19 13:49:49
NTAP 1 Min #12 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:50
WNC 1 Min #18 | Performing a full recalculation because it has been tagged. Chartbook: main-S-new.cht | 2016-09-19 13:49:50
HTTPS connection to ameritrade02.streamer.com:443 (200) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-09-19 13:49:59
HTTPS connection to ameritrade02.streamer.com:443 (200) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 13:49:59
HTTPS connection to ameritrade02.streamer.com:443 (200) | SSL has been shut down. | 2016-09-19 13:49:59
HTTPS connection to ameritrade02.streamer.com:443 (200) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:49:59
HTTPS connection to ameritrade02.streamer.com:443 (200) | Shutdown and closed. | 2016-09-19 13:49:59
c_SimpleXMLDocument::ReadFromMemory error: expected < | 2016-09-19 13:49:59 *
TD Ameritrade | OnAsyncHTTPRequestComplete did not process RequestID 125. | 2016-09-19 13:49:59
The above has been sent to support. | 2016-09-19 13:50:20 *
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-09-19 13:50:20
HTTP connection to www.sierrachart.com:80 (202) | Connected. | 2016-09-19 13:50:20
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\Users\nigam\Desktop\SierraChart\Data\MessageLogAnalysis.htm | 2016-09-19 13:50:22
HTTP connection to www.sierrachart.com:80 (202) | Closed. No error. | 2016-09-19 13:50:26
HTTP connection to www.sierrachart.com:80 (202) | Shutdown and closed. | 2016-09-19 13:50:26
Date Time Of Last Edit: 2016-09-19 17:51:55
[2016-09-19 18:04:03]
Sierra Chart Engineering - Posts: 104368
This is a TD Ameritrade server problem:

HTTPS connection to ameritrade02.streamer.com:443 (195) | Error reading data. SSL error: 5. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-09-19 13:48:49 *
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL has been shut down. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | SSL object has been freed. SSL state is now disconnected. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (195) | Shutdown and closed. | 2016-09-19 13:48:49
TD Ameritrade | OnAsyncHTTPRequestComplete did not process RequestID 124. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | Connected. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | Starting TLS 1.0 connection. | 2016-09-19 13:48:49
HTTPS connection to ameritrade02.streamer.com:443 (200) | SSL connection established. | 2016-09-19 13:48:49
Opened cached Intraday file: C:\Users\nigam\Desktop\SierraChart\Data\TSO.scid | 2016-09-19 13:48:59
HD Request # 24 | Error downloading historical Intraday data for WNC. The download timed out. | 2016-09-19 13:49:49

We have no control over this whatsoever and cannot help you with it.

For reliable market data you must use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

From our perspective there is no other possibility for reliable data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account