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Direct MessagesDate/Time: Sun, 19 May 2024 23:57:00 +0000
Accounting expiring...
View Count: 657
| [2016-08-28 20:43:36] |
| Ed1 - Posts: 3 |
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I'm getting a message that says my account is expiring in 7 days and I need to purchase a package from Sierra, but I already pay for Sierra through Infinity Futures. What needs to happen to link the two together? I'm not paying twice for the same thing...
Date Time Of Last Edit: 2016-08-28 20:43:56
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| [2016-08-28 20:53:19] |
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In this particular case you will need to contact your broker about this. If you want to use your own direct account (which you logged into this Support Board with), refer to: Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/usercp.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/usercp.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access And then cancel any charges through your broker for Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-28 22:27:55
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