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Date/Time: Mon, 06 May 2024 15:57:06 +0000

How to Post a Message for Support

Where is the message log saved file?

View Count: 1234

[2016-08-28 10:58:31] #1 [Go To First Post]
idcisosf - Posts: 34
Ok, Once I enabled Save Message Log to File, then where can I find them? Where can I find the message log saved in the past? The Help topic: The Message Log files are saved in the Logs subfolder in the folder that Sierra Chart is installed to on your system. So, can you show me where is the Logs subfolders? Thank you, Frank

[2016-08-28 20:44:55] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Log into this Support Board with your Sierra Chart account with Help >> Support Board within Sierra Chart and let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-08-29 02:12:22] #3 [Go To First Post]
idcisosf - Posts: 34
It's done. Ok, Once I enabled Save Message Log to File, then where can I find them? Where can I find the message log saved in the past? The Help topic: The Message Log files are saved in the Logs subfolder in the folder that Sierra Chart is installed to on your system. So, can you show me where is the Logs subfolders? Thank you, Frank

[2016-08-29 22:06:06] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This account you have logged into the Support Board with is expired. What do you see for Account Name when you select Help >> About. You are still not logged into the correct account. The default location for the logs folder is: C:\SierraChart\Logs Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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