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Date/Time: Mon, 20 May 2024 00:36:43 +0000



Unable to connect issue. The log is included below.

View Count: 630

[2016-08-27 13:08:13]
User600819 - Posts: 43
CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2016-08-27 09:03:28
CTS T4 FIX | Firm: PTP | 2016-08-27 09:03:28
CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 74.201.6.199. | 2016-08-27 09:03:28
CTS FIX socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-08-27 09:03:29
CTS FIX socket (11) | Shutdown and closed. | 2016-08-27 09:03:29
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2016-08-27 09:03:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-27 09:03:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-27 09:03:29
CTS T4 FIX | Disconnected. | 2016-08-27 09:03:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-27 09:03:29
File >> Disconnect selected. | 2016-08-27 09:03:31
CTS T4 FIX | Disconnected. | 2016-08-27 09:03:31
[2016-08-27 18:55:02]
Sierra Chart Engineering - Posts: 104368
The CTS server is unavailable at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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