Date/Time: Mon, 22 Jan 2018 20:30:36 +0000
|M5amhan - Posts: 468|
When I try to update I get this message:
A request for the latest software update has been made. | 2013-03-30 16:48:11
Downloading... You can continue to work during the download. | 2013-03-30 16:48:11
HTTP request #2 returned the following error: Error code 12002: The operation timed out | 2013-03-30 16:51:00
Failed to download software update due to an error. Request ID: 2. | 2013-03-30 16:51:00
Thanks for reading
Sierra Chart Engineering - Posts: 56371
The request goes to this Web server and obviously you can access the server so it would appear to be a firewall problem on your system.
Try disabling any firewall software you are running on your system, except for the Windows firewall.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
To post a message in this thread, you need to login with your Sierra Chart account: