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Date/Time: Thu, 02 May 2024 21:23:05 +0000



latest version

View Count: 614

[2016-08-23 18:46:38]
Crtfyd - Posts: 277
Downloaded the latest version.

FYI:
The window that says check email for authentication verification kept disappearing. It should stay up until the computer is authenticated. I haven't heard of this with my prior version, and I couldn't finish reading it before it disappeared. All the while wondering why my charts couldn't connect. Don't know if it disappears every time it try's to connect (I would assume this would be disabled until authenticated or if it was behind the charts, then it should be "stays on top" until authenticated).

Thanks
[2016-08-23 20:35:08]
Sierra Chart Engineering - Posts: 104368
We see you are using the TransAct trading service.

This window you are referring to is from TransAct. Contact TransAct support for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-23 21:06:18]
Sawtooth - Posts: 3992
In version 1410 and later, TransAct will require an authentication for each new computer you login from.
Check your email for a link to authorize it.

To post a message in this thread, you need to log in with your Sierra Chart account:

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