Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 18:07:11 +0000



Chart replay stalling

View Count: 549

[2016-08-22 02:17:39]
User50927 - Posts: 90
Chart replay has began stalling and/or moving slower since I upgraded to both the current and the pre-release version of the software today - everything worked fine as of last week's upgrade. It might be a minor software incompatibility issue with the Vimeo video player (it's all I can think of), but I've never had problems playing videos on one screen while replaying charts on another monitor before.
[2016-08-22 21:55:41]
Sierra Chart Engineering - Posts: 104368
Nothing has changed with replay. We do not believe that this has anything to do with the new version. Does not make sense.

this section here describes a possible problem for what you see:
http://www.sierrachart.com/index.php?page=doc/ReplayChart.html#HistoricalIntradayDataRecordTimeframeEffect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account