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Date/Time: Mon, 29 Apr 2024 17:22:00 +0000



will not connect!!

View Count: 613

[2016-08-18 22:44:14]
Crtfyd - Posts: 277
vs 1379

I have not been able to connect my charts since yesterday.
Internet fine. Transact had issues all day and they say its fixed. I use the DOM now and its ok.

Connection window stays yellow and says will re-connect. Keeps trying but never connects. Closed and re opened.

Everything was fine yesterday. Nothing added since!
[2016-08-18 23:05:39]
Sierra Chart Engineering - Posts: 104368
This should not be necessary but we recommend restarting Sierra Chart and see if the connection succeeds.

If you need more help, provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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