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Date/Time: Thu, 02 May 2024 21:32:51 +0000



New User server side SSL remotely closed

View Count: 820

[2016-08-16 14:44:17]
bondman66 - Posts: 1
I just setup an account. I login successfully and then your server kicks me out. Here's the log:

Reading Internal Order ID file. | 2016-08-16 14:36:05
Reading Trade Orders file. | 2016-08-16 14:36:05
Reading Trade Positions file. | 2016-08-16 14:36:05
Software version: 1454 | 2016-08-16 14:36:05
Uses New Spreadsheets | 2016-08-16 14:36:05
Usage end date: 2016-10-01 | 2016-08-16 14:36:05
Enabled for: Advanced Features. | 2016-08-16 14:36:05
Enabled for: Advanced Features 2. | 2016-08-16 14:36:05
Enabled for: Sierra Chart Historical Data Service. | 2016-08-16 14:36:05
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-16 14:36:05
Current selected Data/Trading service: SC Data - All Services | 2016-08-16 14:36:05
Chart Update Interval: 500 | 2016-08-16 14:36:05
Time Zone: +00:00:00 (UTC+00) | 2016-08-16 14:36:05
2016-08-16 10:36:09 Local computer time | 2016-08-16 14:36:05
2016-08-16 14:36:09 Local computer time in UTC | 2016-08-16 14:36:05
2016-08-16 14:36:09 Local computer time in SC Time Zone | 2016-08-16 14:36:05
2016-08-16 14:36:14 Server time in UTC | 2016-08-16 14:36:05
Local computer UTC time and Server UTC time difference: 6 seconds. | 2016-08-16 14:36:05
Program path: C:\SierraChart\ | 2016-08-16 14:36:05
Data Files path: C:\SierraChart\Data\ | 2016-08-16 14:36:05
OS Version Number: 6.2 | 2016-08-16 14:36:05
Locale Setting: C | 2016-08-16 14:36:05

Checking for new symbol settings for scdataallservices | 2016-08-16 14:36:05
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-16 14:36:05
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-16 14:36:05
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-16 14:36:05
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-16 14:36:05
Symbol settings are up-to-date for scdataallservices | 2016-08-16 14:36:14

SC Data - All Services | Connected to data server. | 2016-08-16 14:36:14
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-16 14:36:19
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-16 14:36:19
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-16 14:36:19
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-16 14:36:19
The above has been sent to support. | 2016-08-16 14:40:20 *
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-16 14:40:20
HTTP connection to www.sierrachart.com:80 (6) | Connected. | 2016-08-16 14:40:20
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2016-08-16 14:40:20
HTTP connection to www.sierrachart.com:80 (6) | Closed. No error. | 2016-08-16 14:40:25
HTTP connection to www.sierrachart.com:80 (6) | Shutdown and closed. | 2016-08-16 14:40:25
[2016-08-16 16:23:59]
Sierra Chart Engineering - Posts: 104368
There is no indication of any problem in this Message Log. All of these messages are completely normal.

Follow through the Getting Started instructions here:
http://www.sierrachart.com/index.php?page=doc/GettingStarted.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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