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Date/Time: Mon, 29 Apr 2024 04:26:40 +0000



Data Issues

View Count: 623

[2016-08-15 12:16:48]
User50922 - Posts: 6
Hi,

We are getting multiple reports of that historical data is not loading on Sierra Charts CQG users.

Best regards,

Justin
[2016-08-15 12:48:19]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Follow the instructions here to download the missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

We apologize for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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