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Direct MessagesDate/Time: Thu, 02 May 2024 21:03:42 +0000
SI futures spreads do not load
View Count: 887
| [2016-08-15 05:52:31] |
| i960 - Posts: 360 |
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Symbol settings were already updated ahead of time. These are RT type spreads (reduced tick), whereas a GC spread is a normal tick spread. |
| [2016-08-15 06:38:35] |
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We are checking on this. They are not listed in the CME security definition file under the symbol SI. They must be under a different symbol. Or they do not exist. Have you seen them before? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-15 12:55:54] |
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After looking into this further, we do see silver spread futures in the CME security definition file. So we are looking into why they are not being passed through our data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-16 01:23:02] |
| i960 - Posts: 360 |
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Yep these work fine on eSignal and have volume. ZN is another symbol that also uses the RT specification so it might be interesting if that's also affected. http://www.cmegroup.com/confluence/plugins/servlet/mobile#FuturesSpreads-Futures-ReducedTick(RT) Date Time Of Last Edit: 2016-08-16 01:23:50
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| [2016-08-16 01:26:36] |
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This has been extensively worked on by us in the last few hours. We are deploying the changes over the next couple of hours. Unfortunately, the programmer who worked on this before did not handle this in the most reliable way and some spreads were being missed because there was hard coding of certain futures subtypes which were handled. Now all of them are handled without regard to the subtype. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-16 02:51:45] |
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This is now done on one of our servers. We are doing the other server now. Should be about 30 minutes. They are are more spreads listed per symbol now. The data will only begin as of today for the silver futures spreads. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-16 02:52:26
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| [2016-08-16 03:29:22] |
| i960 - Posts: 360 |
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Now all of them are handled without regard to the subtype.
Thanks, and glad to hear the code has been made more robust as well. I now see the spreads for SI and also for ZN, ZT, and ZB (although I hadn't checked those previously). |
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