Support Board
Date/Time: Mon, 03 Nov 2025 07:53:07 +0000
New Instance feature
View Count: 759
| [2016-08-15 00:03:36] |
| User386226 - Posts: 7 |
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Hello, I am trying to login to new instance and was not able to do so ,my broker suggested that could be Sierracharts issue. please I need your help to solve this issue. regards, Ali |
| [2016-08-15 00:08:42] |
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This is not supported on service package 3 through brokers. You need a direct Sierra Chart account: Direct Sierra Chart Account In addition to a direct account you also need to update Sierra Chart to the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-15 00:08:56
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