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Date/Time: Mon, 29 Apr 2024 07:10:18 +0000



New Instance feature

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[2016-08-15 00:03:36]
User386226 - Posts: 7
Hello,

I am trying to login to new instance and was not able to do so ,my broker suggested that could be Sierracharts issue.

please I need your help to solve this issue.

regards,

Ali
[2016-08-15 00:08:42]
Sierra Chart Engineering - Posts: 104368
This is not supported on service package 3 through brokers. You need a direct Sierra Chart account:
Direct Sierra Chart Account

In addition to a direct account you also need to update Sierra Chart to the current version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-15 00:08:56

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