Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 15:35:08 +0000



Study Trading: Triggered Limit Order Entry

View Count: 3220

[2016-11-11 09:55:49]
User295967 - Posts: 32
Inconsistency still there with menu commands.
Video at https://youtu.be/Y44QEmPxIOQ Showing inconsistent behaviour menu commands.

Actions I did:
1. Latest pre-release as per SC guidelines installed
2. Open SC and add study
3. Use Autohotkey script. MButton press will generate {RButton} and then {Up 1} and then {ENTER}
4. Video start at 00:00 : repetition of set trigger and cancel order
5. Video at appr. 01:20 : Trigger price is set, but option cancel order is not available in menu commands
6. Video at appr. 01:35 : Remove study from DOM
7. Video at appr. 01:50 : Add study to DOM. but option trigger price is not available in menu commands

Note: when the actions of point 3. above are executed with longer timeintervals, the same result will eventually occur. I am not technical at all, but perhaps memory issue?

Order sent immediatly instead of trigger being set.
I also still notice that sometimes an order is executed immediatly instead of setting the trigger. Trigger action done far away from current price. Not visible chart in DOM is 1 second chart to avoid issues with range of current or last bar. When order is executed I do Flatten on DOM and retry. For some attempts the orders keep executed immediatly and suddenly the study works again as designed and trigger will be set instead of orders executed immediatly (In between I do not remove the study or close down SC to refresh the system).
I made video at https://youtu.be/-z5sSZXRm0Y
System has not been touched for appr. 50 minutes then I do the following:
1. at video 00:07 use autohotkey for setting trigger far away from price , but instead order submitted immediatly
2. at video 00:26 flateen and cancel all from DOM
3. at video 00:33 manually set trigger far away from price, but instead order submitted immediatly
4. at video 00:47 suddenly all works well again. Autohotkey and/or manually setting trigger works as designed.
Note: After a while suddenly orders will be submitted immediatly instead of the trigger being set far away from price.

Note: After removal of study due to malfunctioning, it is added again to DOM. After adding the tekst Limit Trigger:not set is visible in DOM. Right mouse click then does not show option of set trigger.Only restart of SC will cause to show option of set trigger after right mouse click.

OS: Win 7 Professional 64 bit SP 1 i5 4GB Windows performance index rating 5,9. Just running SC (with one chart open without indicators and one DOM) and light videorecorder HyperCam 2. No mail, games etc. as this is order entry laptop.
Date Time Of Last Edit: 2016-11-11 14:22:22
[2016-11-11 17:01:31]
Sierra Chart Engineering - Posts: 104368
We apologize. Apparently we made a mistake. We actually did not release the changes in 1483. They were released in 1484. Update to Prerelease 1484:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

Right mouse click then does not show option of set trigger.Only restart of SC will cause to show option of set trigger after right mouse click
We have never heard about a problem like this before. Does not really make any sense and unable to reproduce.

Also with the latest changes there is never a need to remove the study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-11-11 19:12:18]
User295967 - Posts: 32
All is still reproducable with version 1484.

Study suddenly shows wrong menu commands. Remove and add does not solve.
Video https://youtu.be/4dTff4Xjj7A
00:08 set/rest study
00:15 Study = on and command menu does not show cancel trigger option
00:41 study removed and added again
01:04 study = on and command menu has now no option to even add the trigger

Evidece that logoff SC and logon SC will solve issue (but just for a while until it happens again)
Video https://youtu.be/yaCqHG5mMdQ
00:02 study = on and command menu is wrong
00:10 remove study
00:20 Exit SC
00:32 logon SC
00:42 open chartbook with no study on
00:49 add study
01:02 Now menu commands are as designed.

Please advice. I would like to use this study in live trading, but so far not possible as it is not consistent in behaviour.
[2016-11-11 19:24:46]
Sierra Chart Engineering - Posts: 104368
You should not be noticing the problem with unexpected triggering occurring in the latest version. Are you?

Not sure about the menu command issue. We will have to look into that. Give us about a week or so. Although not sure if we are going to find anything. Do not post anything further. You have already posted a massive amount of information a lot of which is not necessary.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-22 00:15:42
[2016-11-11 19:34:26]
Sierra Chart Engineering - Posts: 104368
We think we found the problem with menus. We will work on this today.

Do not post anything further until we update this thread.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-11-22 00:14:35]
Sierra Chart Engineering - Posts: 104368
Letting you know, all issues should now be resolved in the latest release with the Triggered Limit Order Entry study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-22 00:14:55

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account