Support Board
Date/Time: Sun, 11 May 2025 11:00:00 +0000
Failed to load the historical data
View Count: 979
[2016-08-07 22:16:47] |
User513952 - Posts: 85 |
Hi, I am using Service Package 3. I failed to load historical data this morning (GMT+8 time 17:30 onward). Please advise. Thanks Charlie |
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[2016-08-08 00:52:50] |
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Go to that chart and select Edit >>Delete All Data and Download. After that, post a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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