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Date/Time: Sun, 11 May 2025 11:00:00 +0000



Failed to load the historical data

View Count: 979

[2016-08-07 22:16:47]
User513952 - Posts: 85
Hi,

I am using Service Package 3. I failed to load historical data this morning (GMT+8 time 17:30 onward).

Please advise.

Thanks

Charlie
imageDownloadFailed.JPG / V - Attached On 2016-08-07 22:16:34 UTC - Size: 29.44 KB - 233 views
[2016-08-08 00:52:50]
Sierra Chart Engineering - Posts: 104368
Go to that chart and select Edit >>Delete All Data and Download.

After that, post a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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