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Direct MessagesDate/Time: Fri, 03 May 2024 21:43:40 +0000
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| [2016-08-07 12:32:56] |
| User413662 - Posts: 6 |
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Hi . I have downloaded this platform and opened an account today, and also deposited $75.00 in this account , and I still cant access this platform !!! Could someone please tell me why ? Regards Mark Swindlehurst.
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| [2016-08-07 19:02:44] |
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Your account has been activated and/or reset. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. You are now all set at this time. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-07 21:02:23] |
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The underlying problem that caused this has now been resolved. When you made a payment for usage time and activated the Service package 5 for renewal on your account it should have been automatically activated and extended but that was not the case. It is now resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-07 21:03:09
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